Garlands Residential Care Home Limited
- Care home
- 23 beds
- No nursing
- Dementia care
- Registered since 2010
- Heckmondwike, Kirklees, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
Its last inspection improved it from Requires improvement to Good.
16 months
since the latest rating was published.
89 of 119
rated care homes in Kirklees are rated Good, like this one.
Garlands Residential Care Home Limited: inspection record
Rated Good in June 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Newlands Hall Requires improvement, 0.2 miles away
- – Spen Court Care Home Not yet rated, 0.2 miles away
- RI Abuv & Beyond Requires improvement, 0.2 miles away
- G Claremont House Good, 0.3 miles away
- RI Norcott House Requires improvement, 0.7 miles away
What inspectors found
From the Care Quality Commission's assessment published 13 June 2025 (assessment visit 10 April 2025). Quoted under the Open Government Licence.
Date of assessment: 24 March 2025 to 23 April 2025. Garlands care home is a residential care home providing accommodation and personal care to up to 23 people. At the time of our assessment, there were 19 people living at the home. This assessment was prompted by concerns we had received about the service. The service was previously in breach of the legal regulation relating to good governance. Not enough improvements had been found at this assessment, so the provider remains in breach of this regulation. During the assessment, we found audits completed did not identify the concerns we saw in relation to medicines, recording of incidents, staff files and care records. We also found there was no clear process in place for staff to record incidents which would allow learning from any incidents that occurred. We found that the service did not have a clear staff structure, some staff had multiple roles which made it difficult to determine what roles needed covering and some staff were repeatedly taken away from their allocated role to step into another role. Everyone had a care plan in place but there was mixed level of detail in care plans. Overall, people and relatives were positive about the care they received. Staff had good knowledge of people’s care needs, including the cook. We observed caring inactions between most staff and people. Staff protected people's privacy and dignity. We found no concerns in relation to administering medication but there were some gaps in the auditing process. Times of medication administration were not reviewed and neither was the use of thickeners. We found that the premises were clean and welcoming with no malodour.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The home was in breach of the legal regulation in relation to good governance as the systems and processes were not completely effective in ensuring a consistently high-quality service. Improvements had not been made at this assessment and the home was still in breach of this regulation.
Questions to ask when you visit
- Well-led was rated Requires improvement on 13 June 2025. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Linzi Anne Bolland
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 4 September 2019. Latest assessment published 13 June 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 06220073 (opens Companies House)
Getting help from Kirklees Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kirklees Council
- Ask for a care needs assessment
- Phone: 0300 304 5555, Monday to Thursday 8am to 5pm, Friday 8am to 4.45pm
- Contact adult social care online
- Support for carers
- Paying for care: Kirklees Council
Checked on the council's website, November 2026.
Common questions
- Does Garlands Residential Care Home Limited provide nursing care?
- No. The Care Quality Commission lists Garlands Residential Care Home Limited as a care home without nursing.
- How many beds does Garlands Residential Care Home Limited have?
- The Care Quality Commission's register lists 23 beds at Garlands Residential Care Home Limited.
- When was Garlands Residential Care Home Limited last inspected?
- The Care Quality Commission's latest rating for Garlands Residential Care Home Limited was published on 13 June 2025.
- Who runs Garlands Residential Care Home Limited?
- Garlands Residential Care Home Limited is run by Garlands Residential Care Home Limited.
- What is Garlands Residential Care Home Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 13 June 2025.
Contact
- Phone
- 01924 404122
- Address
- 27 Church Street, Heckmondwike, WF16 0AX Map (opens Google Maps)
Compare nearby
- RI Newlands Hall Requires improvement, 0.2 miles away
- – Spen Court Care Home Not yet rated, 0.2 miles away
- RI Abuv & Beyond Requires improvement, 0.2 miles away
- G Claremont House Good, 0.3 miles away
- RI Norcott House Requires improvement, 0.7 miles away