Newlands Hall
- Care home
- 30 beds
- No nursing
- Dementia care
- Registered since 2015
- Heckmondwike, Kirklees, Yorkshire and the Humber
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
8 ratings
Its last inspection improved it from Inadequate to Requires improvement.
16 months
since the latest rating was published.
26 of 119
rated care homes in Kirklees are rated Requires improvement, like this one.
Newlands Hall: inspection record
Rated Requires improvement in July 2025, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Garlands Residential Care Home Limited (Good, 0.2 miles away) and Claremont House (Good, 0.3 miles away).
Nearest care homes:
- G Garlands Residential Care Home Limited Good, 0.2 miles away
- RI Abuv & Beyond Requires improvement, 0.3 miles away
- G Claremont House Good, 0.3 miles away
- – Spen Court Care Home Not yet rated, 0.4 miles away
- RI Norcott House Requires improvement, 0.8 miles away
What inspectors found
From the Care Quality Commission's assessment published 2 July 2025 (assessment visit 4 April 2025). Quoted under the Open Government Licence.
Date of inspection: 6 May to 28 May 2025. The inspection was carried out because the home is currently within special measures. The service is a residential home providing accommodation for persons who require personal care, some of whom are living with dementia. During this assessment we looked at 23 quality statements. The service was providing regulated activity to 19 people at the time of the assessment. During our assessment we found 2 breaches of regulation in relation to safe care and treatment and governance. We found the provider had failed to operate effective governance systems and progression was needed to ensure the management of medicines was robust. We also found improvements were needed in their infection prevention control measures and to the home’s overall environment.
- Safe No rating
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
We have asked the provider for an action plan in response to the concerns found at this assessment.
This service has been in Special Measures since September 2024. The provider demonstrated improvements that have been made. The service is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is no longer in Special Measures.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question Inadequate. At this assessment the rating has improved to requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of the legal regulation in relation to safe care and treatment at the service.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question inadequate. At this assessment the rating has changed to requires improvement. This meant the effectiveness of people’s care, treatment and support had improved but did not always achieve good outcomes or was inconsistent.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question inadequate. At this assessment the rating has changed to requires improvement. This meant some improvements had been made but the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of the legal regulation in relation to governance at the service.
Questions to ask when you visit
- Safe was rated Requires improvement on 2 July 2025. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 2 July 2025. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Muhammad Chaudhry
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 21 March 2023. Latest assessment published 2 July 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Regency Healthcare Limited
- Ownership type
- Organisation
- Companies House number
- 04833014 (opens Companies House)
Regency Healthcare Limited runs 5 services in England, 2 of them in Yorkshire and the Humber. 1 is rated Good or Outstanding and 4 are rated Requires improvement or Inadequate.
Other services run by Regency Healthcare Limited
- G The Laurels Care and Nursing Home Good. Care home with nursing, Lancashire, North West
- RI Abbeycroft Residential Care Home Requires improvement. Care home, Lancashire, North West
- RI Acorn Nursing Home Requires improvement. Care home with nursing, Bradford
- RI New Victoria Nursing Home Requires improvement. Care home with nursing, Blackpool, North West
Getting help from Kirklees Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kirklees Council
- Ask for a care needs assessment
- Phone: 0300 304 5555, Monday to Thursday 8am to 5pm, Friday 8am to 4.45pm
- Contact adult social care online
- Support for carers
- Paying for care: Kirklees Council
Checked on the council's website, November 2026.
Common questions
- Does Newlands Hall provide nursing care?
- No. The Care Quality Commission lists Newlands Hall as a care home without nursing.
- How many beds does Newlands Hall have?
- The Care Quality Commission's register lists 30 beds at Newlands Hall.
- When was Newlands Hall last inspected?
- The Care Quality Commission's latest rating for Newlands Hall was published on 2 July 2025.
- Who runs Newlands Hall?
- Newlands Hall is run by Regency Healthcare Limited. It runs 5 services in England, 2 of them in Yorkshire and the Humber.
- What is Newlands Hall's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 2 July 2025.
Contact
- Phone
- 01924 407247
- Address
- High Street, Heckmondwike, WF16 0AL Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Garlands Residential Care Home Limited (Good, 0.2 miles away) and Claremont House (Good, 0.3 miles away).
Nearest care homes:
- G Garlands Residential Care Home Limited Good, 0.2 miles away
- RI Abuv & Beyond Requires improvement, 0.3 miles away
- G Claremont House Good, 0.3 miles away
- – Spen Court Care Home Not yet rated, 0.4 miles away
- RI Norcott House Requires improvement, 0.8 miles away