Acorn Nursing Home

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. We have made a recommendation about improving how the involvement of people and their representatives in decisions are recorded.

People and relatives told us there was enough staff to provide care and support when they needed it. They said staff were caring and they felt safe. Recruitment was managed effectively. Staff had induction, training, and supervision to be able to carry out their role safely. The service followed safe infection prevention and control measures. Systems were in place to safeguard people from abuse and poor care.

The service worked closely with other health and social care professionals. Staff felt involved in the running of the service and said the registered manager was approachable and supportive. The registered manager was responsive to inspection findings and provided assurances they would make the required changes to improve safety and quality for people living at the home.

We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. We considered this guidance as there were people using the service who have a learning

disability and or who are autistic.