Alan Atchison - 2 David's Close

We found the following examples of good practice.

Visitors had their temperature taken, completed a health questionnaire and wore personal protective equipment (PPE).

The home had an ample supply of PPE. All staff had received training in the correct use of PPE, and how to take it off and put it on safely.

People were supported to have regular contact with their families and friends through video and telephone calls. People were also supported with 'drive-by' visits so that they could see their family members from a distance.

Testing for COVID-19 was carried out on both people living in the home and staff on a regular basis. Staff had received training in how to undertake the rapid tests to ensure they, as much as possible, obtained an accurate reading.

Cleaning of the home, including frequently touched surfaces, had increased to reduce the risk of transmission of infection. There were ample supplies of cleaning equipment to reduce the spread of infection.

The service supported staff to travel to work safely without the need to use public transport. If necessary the service paid for staff to access work and home using a private taxi, which had a screen in place separating the driver from the passenger.

The five questions we ask about services and what we found