Peacehaven

We identified prior to the inspection that no people living in the service had tested positive for COVID-19 in the last 5 days.

Alternative forms of maintaining social contact were used for friends and relatives; for example: keeping in touch using video calls, portal, or through meeting at a closed window. Appropriate testing is in place for all staff and service users in order to detect Covid-19 s soon as possible.

Staff were observed to put on/take off Personal Protective Equipment such as aprons, gloves, masks and eye protection (PPE) as per guidelines. Staff spoken with had a clear understanding as to when and how to use PPE appropriately

The service had made the decision that until none of the people living in the service were testing negative for coronavirus no new admissions would be undertaken. The service supported people and their relatives to understand the isolation processes and how the service could help to alleviate them feeling lonely, such as calls with friends and loved ones and dedicated support time from staff members.

Maintaining the mental health of people and staff was a priority with proactive sup-port from the service to encourage peoples well being

Where the provider is responsible for cleaning, there are clear schedules in place, which include the frequency of cleaning of high touch areas. Records show compliance with the cleaning schedule.

Provider understood and was meeting COVID-19 staff vaccination requirement. Staff understood their roles and responsibilities and were observed to maintain good standards of Infection and Prevention Control (IPC) during the inspection. Staff had maintained good standards of person-centred care despite the restrictions of COVID-19.

Staff wear PPE in line with guidance where appropriate social distancing cannot be maintained or achieved.

Routine testing for all staff and people who receive support has been implemented.

The five questions we ask about services and what we found