Sefton New Directions Limited - Chase Heys Resource Centre

We found the following examples of good practice.

The service offered a designated unit for COVID-19 positive people. The unit was self-contained with physical separation between the designated scheme and other areas of the building. The unit had its own entrance and exit point, which helped minimise the risk of infection transmission to other parts of the service. Access to the unit was restricted to only those who need to enter to perform their duties.

The unit was clean, well maintained and odour free. Any equipment to be used in the designated scheme was not shared in other parts of the service. The service had a dedicated staff team available to work in the designated scheme unit.

Staff were trained and competent in infection prevention and control best practices and in the selection and use of PPE. The service had plentiful supplies of appropriate PPE. Hand gel was made available throughout the service for staff and visitors.

The service understood the importance of supporting people to maintain contact with those who were important to them, in line with current government guidance. Alternatives to in-person visitation were also facilitated, such as virtual visits.

The service had established links with external health professionals to enable people to receive the care and intervention they needed.

People and staff were tested regularly for COVID-19, in line with government guidance. All staff employed at the service had been vaccinated, to help keep people safe from the risk of infection. IPC policies and audits helped ensure that the service adopted best practice which complied with current guidance.

We were assured that this service met good infection prevention and control guidelines as a designated care setting.

The five questions we ask about services and what we found