Birchwood Grove
- Care home
- 27 beds
- Nursing care
- Dementia care
- Registered since 2014
- Haywards Heath, West Sussex, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Requires improvement in 2015, most recently Good in July 2019.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
250 of 309
rated care homes in West Sussex are rated Good, like this one.
Birchwood Grove: inspection record
Rated Good in July 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- O Maplehurst Nursing Home Outstanding, 0.1 miles away
- G Adelaide House Nursing Home Good, 0.3 miles away
- G Bletchingley Good, 0.3 miles away
- G Summerlands Good, 0.4 miles away
- G Crossways Healthcare Limited Good, 0.6 miles away
About the service
From the Care Quality Commission's inspection report published 4 July 2019. Quoted under the Open Government Licence.
Birchwood Grove is a residential care home providing personal and nursing care of up to 24 older people. At the time of inspection there were 24 people living at the home. Many people living at the home had dementia so had limited verbal communication. There were two double bedrooms and the rest were single bedrooms. Everyone had access to a range of communal spaces including a dining room, conservatory and lounge area.
What inspectors found
People and their relatives told us they were happy living at the home and they felt safe. All people were comfortable in the presence of staff. People had their medicines administered safely. However, improvements were required with some medicine management. Most risks had been identified with ways to mitigate them. Although the transfer to electronic care plans meant some records were lacking specific details or guidance. Paper care plans were still available to help mitigate this risk.
Read the rest of CQC's summary
Systems were in place to monitor the quality and safety of care people received. The management strove to be open and constantly develop and improve the support people received. When systems had identified issues, actions were being taken to rectify them. The management were aware of their responsibility to notify the Care Quality Commission of certain events in line with their statutory obligations.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People and staff felt there were enough staff. During the inspection people were able to participate in a range of activities due to positive staffing levels. Staff had received a range of training considered mandatory by the provider. Specialist training was sourced if a member of staff had a specific role.
People had care plans which were personalised and provided a range of information for staff to use to support their needs and wishes. There were good links with other health and social care professionals which was important due to the complex needs of anyone living at the home.
Staff were kind and caring and knew the people living at the home well. Staff respected privacy and dignity throughout the inspection.
Questions to ask when you visit
- Safe was rated Requires improvement on 4 July 2019. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- The last rating is 7 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered manager
- Merle Jean
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 4 July 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Archmore Care Services Ltd
- Ownership type
- Organisation
- Companies House number
- 08587090 (opens Companies House)
Archmore Care Services Ltd runs 3 services, all in the South East. 3 are rated Good or Outstanding.
Other services run by Archmore Care Services Ltd
- G Ashdown Nursing Home Good. Care home with nursing, West Sussex
- G Aster Grove Nursing Home Good. Care home with nursing, West Sussex
Getting help from West Sussex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at West Sussex County Council
- Ask for a care needs assessment
- Phone: 01243 642121, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: West Sussex County Council
Checked on the council's website, November 2026.
Common questions
- Does Birchwood Grove provide nursing care?
- Yes. The Care Quality Commission lists Birchwood Grove as a care home with nursing.
- How many beds does Birchwood Grove have?
- The Care Quality Commission's register lists 27 beds at Birchwood Grove.
- When was Birchwood Grove last inspected?
- The Care Quality Commission's latest rating for Birchwood Grove was published on 4 July 2019.
- Who runs Birchwood Grove?
- Birchwood Grove is run by Archmore Care Services Ltd. It runs 3 services, all in the South East.
- What is Birchwood Grove's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 4 July 2019.
Contact
- Phone
- 01444 458271
- Address
- 64 Sydney Road, Haywards Heath, RH16 1QA Map (opens Google Maps)
Compare nearby
- O Maplehurst Nursing Home Outstanding, 0.1 miles away
- G Adelaide House Nursing Home Good, 0.3 miles away
- G Bletchingley Good, 0.3 miles away
- G Summerlands Good, 0.4 miles away
- G Crossways Healthcare Limited Good, 0.6 miles away