Fairview Farm

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service received planned and co-ordinated person-centered support appropriate for them.

People's experience of using this service: The outcomes for people using the service reflected the principles and values of Registering the Right Support in the following ways:

People's consent was gained before any care was provided, and they were supported to have maximum choice and control of their lives.

People were supported in the least restrictive way possible.

People were able to take part in a range of activities and outings and their independence was promoted.

People and their family were involved in care planning as much as was possible.

People received safe care. Staff understood safeguarding procedures. Risk assessments were in place to reduce and manage risks within people's lives.

Staff recruitment procedures ensured that appropriate pre-employment checks were carried out.

Medicines were stored and administered safely.

Staffing support matched the level of assessed needs within the service during our inspection.

Staff were trained to support people effectively. Staff were supervised well and felt confident in their roles.

People were supported to have a varied diet. Healthcare needs were met, and people could see health professionals as needed.

Staff treated people with kindness, dignity and respect, and spent time getting to know them.

Care plans reflected people likes, dislikes and preferences. A complaints system was in place and was used effectively.

The manager was open and honest, and worked in partnership with outside agencies to improve people's support when needed. Audits of the service were detailed. Any issues found were addressed promptly.

The service had a registered manager in place, and staff felt well supported by them.

The service met the characteristics for a rating of Good in all of five key questions we inspected. Therefore, our overall rating for the service after this inspection was Good. More information is in the full report.