Newton House

At the time of our inspection visit there were 81 people using the service.

Staff knew how to keep people safe and what to do if they had any concerns about their health or welfare. People's care and nursing needs were met, with the support of external health care professionals where necessary

The premises were divided into four units, known as communities, to provide a homely atmosphere. Each community had its own staff team who knew the people they supported well. There were enough staff on duty to ensure people's needs were met including nurses, care workers, activity co-ordinators and ancillary staff.

The manager and staff were friendly and approachable and worked as a team to ensure people had a good quality of life. There were lots of activities for people to take part in and we saw people enjoying one-to-one sessions with the activity co-ordinators.

The manager and provider carried out regular audits to check on the quality of the service. They listened to the views of people, relatives, and staff and made improvements if they were needed.