Pottles Court
- Care home
- 17 beds
- No nursing
- Dementia care
- Registered since 2010
- Devon, South West
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
3 ratings
Its last inspection moved it down from Outstanding to Good.
4 months
since the latest rating was published.
89%
of rated care homes in Devon are Good or Outstanding (89% across the South West, 83% across England).
Pottles Court: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: The Manor Exminster (Good, 0.2 miles away) and The Holt (Good, 0.3 miles away).
Nearest care homes:
- – Spurfield House Not yet rated, 0.1 miles away
- G The Manor Exminster Good, 0.2 miles away
- G The Holt Good, 0.3 miles away
- G Seabrook House Limited Good, 1.3 miles away
- – Woodland View Lodge Not yet rated, 1.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 5 June 2026 (assessment visit 18 February 2026). Quoted under the Open Government Licence.
Date of Assessment: 25 February to12 March 2026. The service is a residential service providing support to older people living with dementia.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The service assessed people’s needs in a thorough and person‑centred way. There were detailed care plans to assist staff to support people in an individualised way. Dignity provided the foundation of end of life care. The registered manager knew the people in their care well as did their staff team. Staff listened to concerns about safety and concerns were investigated.
Staff worked closely with the local GP and community nurses; medicines were well managed. Staff benefited from a range of training, evidencing their learning and knowledge in their practice.
Staff recognised the importance of ensuring everyone felt included. The service promoted fair experiences and outcomes for people, including those with complex needs, so they could enjoy a good quality of life.
The provider had invested in the service, making improvements and replacing fittings and fixtures. There was recognition some areas of the home would benefit from updating; there had been delays in making the new bath useable.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question Good.
At this assessment the rating has remained Good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question Outstanding. At this assessment the rating has changed to Good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question Outstanding. At this assessment the rating has changed to Good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Anne Pearson
- Registered with the CQC since
- What it provides
- Care home service without nursing, Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 13 May 2021. Latest assessment published 5 June 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 05339326 (opens Companies House)
Classic Care Homes (Devon) Limited runs 5 services in England, 3 of them in the South West. 3 are rated Good or Outstanding and 2 have no rating yet.
Other services run by Classic Care Homes (Devon) Limited
- G Brookfield Nursing Home Good. Care home with nursing, Trafford, North West
- G Faversham House Nursing Home Good. Care home with nursing, Trafford, North West
- G Summercourt Good. Care home, Devon
- – Classic Carers Not yet rated. Home care, Devon
Getting help from Devon County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Devon County Council
- Ask for a care needs assessment
- Phone: 0345 155 1007, Monday to Thursday 9am to 5pm, Friday 9am to 4pm
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Pottles Court provide nursing care?
- No. The Care Quality Commission lists Pottles Court as a care home without nursing.
- How many beds does Pottles Court have?
- The Care Quality Commission's register lists 17 beds at Pottles Court.
- When was Pottles Court last inspected?
- The Care Quality Commission's latest rating for Pottles Court was published on 5 June 2026.
- Who runs Pottles Court?
- Pottles Court is run by Classic Care Homes (Devon) Limited. It runs 5 services in England, 3 of them in the South West.
- What is Pottles Court's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 01392 833101
- Address
- Days Pottles Lane, Exminster, EX6 8DG Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: The Manor Exminster (Good, 0.2 miles away) and The Holt (Good, 0.3 miles away).
Nearest care homes:
- – Spurfield House Not yet rated, 0.1 miles away
- G The Manor Exminster Good, 0.2 miles away
- G The Holt Good, 0.3 miles away
- G Seabrook House Limited Good, 1.3 miles away
- – Woodland View Lodge Not yet rated, 1.4 miles away