Cedar Lodge Nursing Home

People overall received safe care and treatment from staff who understood their individual needs and followed people’s care plans. Staff knew how to safely support people around a range of their individual risks and how to protect them from abuse and neglect. The provider had good systems and processes in place for reporting and acting on safeguarding concerns, assessing and reviewing people’s needs, staff training and recruitment. There were enough competent staff to provide timely support to people. People were provided with safe care protecting them from avoidable harm during the assessment site visit.

Staff were clear about their responsibilities and roles and felt supported by the registered manager and the provider. The provider had clear governance systems which were used to monitor the quality and safety of people’s care. However, some management records were not streamlined enough to provide robust assurances around governance and reporting of events in the home and how Mental Capacity Act 2005 Code of Practice was considered when making decisions around people’s care. The registered manager updated the records during and straight after the site visit and took action to streamline the governance records. We did not find these improvement needs affected the safety and quality of people’s care and any future risks were minimised by the actions taken by the registered manager during this assessment.