Park View Residential Home

We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.

This service was not able to demonstrate how they were meeting some of the underpinning principles of Right support, right care, right culture. This was because people's choice, control and independence was not always promoted. Mental capacity assessments did not accurately reflect one person's fluctuating capacity. Whilst best interest decisions on behalf of people were documented, records did not reflect if the action deemed appropriate was the "least restrictive", in line with the principles of the Mental Capacity Act 2005.

The quality assurance systems where not robust enough to recognise improvements were needed to meet best practice guidance and legislation.