Ferndale
- Care home
- 3 beds
- No nursing
- Registered since 2011
- Shepton Mallet, Somerset, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Requires improvement in 2017, most recently Good in February 2024.
3 years
since the latest rating was published.
151 of 181
rated care homes in Somerset are rated Good, like this one.
Ferndale: inspection record
Rated Good in February 2024.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Field House Good, 0.3 miles away
- RI St Cecilia Care Home Requires improvement, 0.8 miles away
- G The Glen Care Home Good, 2.7 miles away
- G Pondsmead Care Home Good, 2.8 miles away
- G Torrwood Care Centre Good, 4.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 9 February 2024 (assessment visit 11 December 2023). Quoted under the Open Government Licence.
Ferndale is a care home providing personal care for up to 3 people. Care is provided to autistic people and people with a learning disability. There were 3 people living at the home when we carried out this assessment.
- Safe Good
- Caring Good
- Responsive Good
Read the rest of CQC's summary
The assessment was completed on 3 January 2024. A site visit to gather people’s experiences and observe care practices was carried out on 19 December 2023. We met all 3 people who lived at the home and spoke with 2 of them about their care and support. We also contacted 2 people’s relatives to ask their views following our visit. We looked at 5 quality statements; Safeguarding; Involving people to manage risks; Safe and effective staffing; Independence, choice and control and Equity in experiences and outcomes.
-
Safe
Good
People told us they felt safe. Staff supported people who had capacity to make decisions about risk. People were able to make choices about their day to day lives. People were complimentary about the staff at the home. People felt able to raise any concerns. People told us staff were always available when they needed help or support.
-
Caring
Good
People were cared for by staff who were kind and respectful.
-
Responsive
Good
People received person-centred care which respected their individual needs and wishes. People were treated as individuals and their views sought and listened to.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Louise Phillips
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 9 June 2018. Latest assessment published 9 February 2024; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Orchard Vale Trust Limited
- Ownership type
- Organisation
- Companies House number
- 01946592 (opens Companies House)
- Charity number
- 326940
Orchard Vale Trust Limited runs 4 services, all in the South West. 4 are rated Good or Outstanding.
Other services run by Orchard Vale Trust Limited
- G East Court Good. Care home, Somerset
- G Northcroft Good. Care home, Somerset
- G St Chads House Good. Care home, Bath and North East Somerset
Getting help from Somerset Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Somerset Council
- Ask for a care needs assessment
- Phone: 0300 123 2224, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Somerset Council
Checked on the council's website, November 2026.
Common questions
- Does Ferndale provide nursing care?
- No. The Care Quality Commission lists Ferndale as a care home without nursing.
- How many beds does Ferndale have?
- The Care Quality Commission's register lists 3 beds at Ferndale.
- When was Ferndale last inspected?
- The Care Quality Commission's latest rating for Ferndale was published on 9 February 2024.
- Who runs Ferndale?
- Ferndale is run by Orchard Vale Trust Limited. It runs 4 services, all in the South West.
- What is Ferndale's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 9 February 2024.
Contact
- Phone
- 01749 345885
- Address
- 131 Whitstone Road, Shepton Mallet, BA4 5PS Map (opens Google Maps)
Compare nearby
- G Field House Good, 0.3 miles away
- RI St Cecilia Care Home Requires improvement, 0.8 miles away
- G The Glen Care Home Good, 2.7 miles away
- G Pondsmead Care Home Good, 2.8 miles away
- G Torrwood Care Centre Good, 4.1 miles away