Scalford Court Care Home
- Care home
- 59 beds
- No nursing
- Dementia care
- Registered since 2011
- Melton Mowbray, Leicestershire, East Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection moved it down from Good to Requires improvement.
2 years
since the latest rating was published.
28 of 148
rated care homes in Leicestershire are rated Requires improvement, like this one.
Scalford Court Care Home: inspection record
Rated Requires improvement in May 2024, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Framland (Good, 1.6 miles away) and Mar Lodge (Good, 2.4 miles away).
Nearest care homes:
- G Framland Good, 1.6 miles away
- G Mar Lodge Good, 2.4 miles away
- RI The Amwell Requires improvement, 2.5 miles away
- – Wilton Manor Not yet rated, 2.7 miles away
- RI Melton Short Breaks Service Requires improvement, 2.9 miles away
What inspectors found
From the Care Quality Commission's assessment published 24 May 2024 (assessment visit 26 February 2024). Quoted under the Open Government Licence.
Scalford Court is a residential care home providing accommodation and personal care. We carried out our on-site assessment on 21 March 2024. Off site assessment activity started on 21 March and ended on 5 April 2024. We looked at 7 quality statements; safeguarding; safe and effective staffing; assessing needs; consent to care and treatment; kindness, compassion and dignity; freedom to speak up and governance, management and sustainability.
- Safe Good
- Effective No rating
- Caring Good
- Well-led No rating
Read the rest of CQC's summary
Staff members we spoke with understood their role and responsibilities to protect people from abuse and avoidable harm. Staffing numbers and skill mix were not always maintained. Not all staff had received up to date training, supervision or assessments of their competence. The assessment process which determined people’s needs was not robust. Care plans were not in place for all aspects of people's care and treatment needs or reviewed following an event or change in need. Systems to review restrictions on people which had been authorised by an independent authority were not consistently monitored. Staff were positive about the quality of care they provided and were responsive and understood people’s needs. Management oversight, leadership, systems and processes which monitored the quality of the service provided were not robust. Many staff did not feel supported or listened to. Many staff were not positive about the management and leadership of the service.
-
Safe
Good
During our assessment of this key question, we found concerns around staff training, supervision and competency assessments. This resulted in a breach of Regulation 18 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can find more details of our concerns in the evidence category findings below.
Staff understood their roles and responsibilities in protecting people from abuse and the risk of harm. Safeguarding concerns had been raised with the relevant authority where required. Staff were responsive to people's needs, however staffing numbers were not always maintained. We found gaps in the training and supervision of staff.
-
Effective
No rating
During our assessment of this key question, we found concerns in the assessment, reviewing and planning of people's care and treatment, which resulted in a breach of Regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You find more details of our concerns in the evidence category findings below.
People's care and treatment needs were not always assessed, planned, reviewed and documented. Systems and processes for assessing and monitoring people's capacity to make informed decisions were not robust.
-
Caring
Good
Staff were attentive to people's needs and understood the importance of getting to know their preferences and routines.
-
Well-led
No rating
During our assessment of this key question, we found concerns around the governance, management and oversight of the service which resulted in a breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can find more details of our concerns in the evidence category findings below.
Systems and processes did not fully support an inclusive environment for staff. Managerial oversight and monitoring of the service was not effective.
Questions to ask when you visit
- Effective was rated Requires improvement on 24 May 2024. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 24 May 2024. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Lisa Thwaites
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)10 inspection reports, latest 1 March 2022. Latest assessment published 24 May 2024; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- V & L Corporation Ltd
- Ownership type
- Organisation
- Companies House number
- 04851646 (opens Companies House)
Getting help from Leicestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Leicestershire County Council
- Ask for a care needs assessment
- Phone: 0116 305 0004, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Leicestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Scalford Court Care Home provide nursing care?
- No. The Care Quality Commission lists Scalford Court Care Home as a care home without nursing.
- How many beds does Scalford Court Care Home have?
- The Care Quality Commission's register lists 59 beds at Scalford Court Care Home.
- When was Scalford Court Care Home last inspected?
- The Care Quality Commission's latest rating for Scalford Court Care Home was published on 24 May 2024.
- Who runs Scalford Court Care Home?
- Scalford Court Care Home is run by V & L Corporation Ltd.
- What is Scalford Court Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 24 May 2024.
Contact
- Phone
- 01664 444696
- Address
- Melton Road, Scalford, Melton Mowbray, LE14 4UB Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Framland (Good, 1.6 miles away) and Mar Lodge (Good, 2.4 miles away).
Nearest care homes:
- G Framland Good, 1.6 miles away
- G Mar Lodge Good, 2.4 miles away
- RI The Amwell Requires improvement, 2.5 miles away
- – Wilton Manor Not yet rated, 2.7 miles away
- RI Melton Short Breaks Service Requires improvement, 2.9 miles away