Dorrington House (Dereham)
- Care home
- 45 beds
- No nursing
- Dementia care
- Registered since 2011
- Dereham, Norfolk, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Requires improvement to Good.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
173 of 288
rated care homes in Norfolk are rated Good, like this one.
Dorrington House (Dereham): inspection record
Rated Good in January 2019, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Link House Good, 0.2 miles away
- G Sanford House Nursing Home Good, 0.3 miles away
- G St Nicholas House Good, 0.5 miles away
- G Quebec Hall Limited Good, 0.5 miles away
- RI Walnut House Requires improvement, 0.7 miles away
What inspectors found
From the Care Quality Commission's inspection report published 16 March 2022. Quoted under the Open Government Licence.
Dorrington House (Dereham) provides accommodation and care for up to 45 people. At the time of the inspection there were 42 people living in the home, some people were living with dementia.
Read the rest of CQC's summary
We found the following examples of good practice. One to one and group activities were in place to keep people entertained and prevent the risk of social isolation. This included the use of technology, for example, enabling people to experience country walks from their beds using a hand held computer programme.
The home was visibly clean throughout. There was enhanced cleaning schedules in place, including the regular cleaning of touch points and risk areas within the home.
Staff supported people to maintain relationships with their families and implemented risk assessments and the use of the essential care giver status to meet people's individual well-being.
Policies and processes were in place to support people being admitted to the home. Testing regimes and individualised risk assessments were in place if people were unable to self-isolate.
There were designated areas of the home for staff and visitors to enter on arrival. These areas contained personal protective equipment, and documentation to ensure where appropriate visitor's COVID-19 vaccination status was being checked.
The five questions we ask about services and what we found
Questions to ask when you visit
- Responsive was rated Requires improvement on 24 January 2019. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
- The last rating is 8 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Louise Daglish
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)10 inspection reports, latest 16 March 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Dorrington House
- Ownership type
- Partnership
Dorrington House runs 3 services, all in the East of England. 2 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Dorrington House
- G Dorrington House (Wells) Good. Care home, Norfolk
- RI Dorrington House (Watton) Requires improvement. Care home, Norfolk
Getting help from Norfolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Norfolk County Council
- Ask for a care needs assessment
- Phone: 0344 800 8020, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Norfolk County Council
Checked on the council's website, November 2026.
Common questions
- Does Dorrington House (Dereham) provide nursing care?
- No. The Care Quality Commission lists Dorrington House (Dereham) as a care home without nursing.
- How many beds does Dorrington House (Dereham) have?
- The Care Quality Commission's register lists 45 beds at Dorrington House (Dereham).
- When was Dorrington House (Dereham) last inspected?
- The Care Quality Commission's latest rating for Dorrington House (Dereham) was published on 24 January 2019.
- Who runs Dorrington House (Dereham)?
- Dorrington House (Dereham) is run by Dorrington House. It runs 3 services, all in the East of England.
- What is Dorrington House (Dereham)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 January 2019.
Contact
- Phone
- 01362 693070
- Address
- 28 Quebec Road, Dereham, NR19 2DR Map (opens Google Maps)
Compare nearby
- G Link House Good, 0.2 miles away
- G Sanford House Nursing Home Good, 0.3 miles away
- G St Nicholas House Good, 0.5 miles away
- G Quebec Hall Limited Good, 0.5 miles away
- RI Walnut House Requires improvement, 0.7 miles away