Milton House
- Care home
- 29 beds
- No nursing
- Dementia care
- Registered since 2011
- Central Southend-on-Sea, Southend-on-Sea, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
6 years
since the latest rating was published. A rating this old may not show how the service is today.
67 of 76
rated care homes in Southend-on-Sea are rated Good, like this one.
Milton House: inspection record
Rated Good in November 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G St George's House Good, 0.1 miles away
- G Blakeney House Good, 0.1 miles away
- G Aarandale Lodge Good, 0.1 miles away
- RI The Hollies Requires improvement, 0.2 miles away
- G Westerley Residential Care Home for the Elderly - Westcliff-on-Sea Good, 0.3 miles away
What inspectors found
From the Care Quality Commission's inspection report published 20 November 2020. Quoted under the Open Government Licence.
Infection control measures had been increased since COVID-19. However, CQC signposted the provider towards the guidance for Personal Protective Equipment (PPE) in Care Homes for their staff as we observed that staff were not following the guidance in relation to the type of masks required. The provider has now confirmed that the correct masks have been ordered.
Read the rest of CQC's summary
Risk assessments were in place to support people to receive safe care. We discussed with the manager the need to ensure that all parts of the care file were updated with current risk.
People's medicines were managed safely and there were enough staff available to meet people's needs. People told us they felt safe. The staff team were consistent and had a good understanding of how to care for people who lived at the service.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People, their relatives and staff were positive about how the service was managed. The manager was visible and approachable.
The management team were eager to learn and share good practice and this helped people remain safe. Systems were in place to audit the care provided.
The last rating for this service was good (published 15 January 2019).
Questions to ask when you visit
- Well-led was rated Requires improvement on 20 November 2020. Ask about changes in management and what has changed since the report.
- The last rating is 6 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Rheden Opano
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 20 November 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Strathmore CareBrand: Johnson Care Ltd
- Ownership type
- Partnership
Strathmore Care runs 2 services, all in the East of England. 2 are rated Good or Outstanding.
Other services run by Strathmore Care
- G Whittingham House Good. Care home, Southend-on-Sea
Getting help from Southend-on-Sea City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Southend-on-Sea City Council
- Ask for a care needs assessment
- Phone: 01702 215008 (choose option 5, then option 1)
- Support for carers
- Paying for care: Southend-on-Sea City Council
Checked on the council's website, November 2026.
Common questions
- Does Milton House provide nursing care?
- No. The Care Quality Commission lists Milton House as a care home without nursing.
- How many beds does Milton House have?
- The Care Quality Commission's register lists 29 beds at Milton House.
- When was Milton House last inspected?
- The Care Quality Commission's latest rating for Milton House was published on 20 November 2020.
- Who runs Milton House?
- Milton House is run by Strathmore Care. It runs 2 services, all in the East of England.
- What is Milton House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 20 November 2020.
Contact
- Phone
- 01702 437222
- Address
- 58 Avenue Road, Westcliff On Sea, SS0 7PJ Map (opens Google Maps)
Compare nearby
- G St George's House Good, 0.1 miles away
- G Blakeney House Good, 0.1 miles away
- G Aarandale Lodge Good, 0.1 miles away
- RI The Hollies Requires improvement, 0.2 miles away
- G Westerley Residential Care Home for the Elderly - Westcliff-on-Sea Good, 0.3 miles away