Homeleigh

People received their medicines as prescribed and improvements had been made in the management of people's medicines. Staff worked with other healthcare professionals to make sure people received the support they needed to live their lives to the fullest.

Potential risks to people's health and welfare had been assessed and there was guidance in place for staff to reduce the risks. People were supported to take positive risks, people decided when they needed staff to support them when they went out.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

There was enough staff, who had been recruited safely, to support people with their needs. People had been involved in decisions about the service including infection control and how they could support each other to remain safe. Staff understood how to keep people safe from discrimination and abuse.

Checks and audits had been effective in monitoring the quality of the service. Action had been taken when shortfalls had been found to rectify them.