Primrose Villa Care Home
- Care home
- 15 beds
- No nursing
- Dementia care
- Registered since 2010
- Wigan, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
Its last inspection improved it from Requires improvement to Good.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
44 of 53
rated care homes in Wigan are rated Good, like this one.
Primrose Villa Care Home: inspection record
Rated Good in April 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Greenacres Residential Care Home Good, 0.7 miles away
- G Kingshill Good, 1.1 miles away
- G Lakeside Nursing & Residential Home Good, 1.5 miles away
- – Langtree Care Home Not yet rated, 1.5 miles away
- G Worthington Lake Care Home Good, 1.5 miles away
About the service
From the Care Quality Commission's inspection report published 6 April 2022. Quoted under the Open Government Licence.
Primrose Villa Care Home ls located in the Standish area of Wigan and provides personal care and support for up to 15 people in one adapted building. Accommodation is across two floors with all communal areas located on the ground floor.
What inspectors found
People told us they were happy living at Primrose Villa, were offered choices and involved in making decisions about the care. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were happy with the food provided and said they got enough to eat and drink. People's weight was monitored consistently, with clear actions taken when unplanned weight loss noted. People had access to a GP or other medical professionals as required, including a dental hygienist who completed visits to the home.
Read the rest of CQC's summary
The home used a range of audits and monitoring tools to assess the quality and safety of the environment and care provided, with action plans generated and addressed timely. People's views were sought through regular meetings and surveys. Staff felt supported in their roles and told us the change in management had had a positive impact on the home and care provided.
We found the home to be clean, with effective cleaning and infection control processes in place.
Questions to ask when you visit
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Melissa Mann
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)11 inspection reports, latest 6 April 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Diamond Healthcare Ltd
- Ownership type
- Organisation
- Companies House number
- 05758274 (opens Companies House)
Getting help from Wigan Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Wigan Council
- Ask for a care needs assessment
- Phone: 01942 828777, Monday to Friday 8.45am to 5pm. Urgent enquiries outside these hours (24 hours a day): same number
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Primrose Villa Care Home provide nursing care?
- No. The Care Quality Commission lists Primrose Villa Care Home as a care home without nursing.
- How many beds does Primrose Villa Care Home have?
- The Care Quality Commission's register lists 15 beds at Primrose Villa Care Home.
- When was Primrose Villa Care Home last inspected?
- The Care Quality Commission's latest rating for Primrose Villa Care Home was published on 6 April 2022.
- Who runs Primrose Villa Care Home?
- Primrose Villa Care Home is run by Diamond Healthcare Ltd.
- What is Primrose Villa Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 6 April 2022.
Contact
- Phone
- 01257 421737
- Address
- 258-260 Preston Road, Standish, Wigan, WN6 0NY Map (opens Google Maps)
Compare nearby
- G Greenacres Residential Care Home Good, 0.7 miles away
- G Kingshill Good, 1.1 miles away
- G Lakeside Nursing & Residential Home Good, 1.5 miles away
- – Langtree Care Home Not yet rated, 1.5 miles away
- G Worthington Lake Care Home Good, 1.5 miles away