Guild House Residential Home

Information was available to staff to know how to recognise when people's blood sugar levels were becoming unstable. This included information provided by the GP during people's diabetes reviews.

People were supported to manage the risks associated with diabetes and were supported to access foot and eye care services.

The kitchen staff were familiar with people's food preferences and people living with diabetes were supported to have the choice of a balanced diet.

The provider and registered manager were committed to making improvements to the service when concerns were raised. They had reviewed their pre-assessment process prior to our inspection to ensure comprehensive medical information about people's health such as borderline diabetes would be gathered prior to admitting people to the home.

The service had appropriate infection control policies and procedures in place. These were developed in line with current government guidance. We were assured the service were following safe infection prevention and control procedures to keep people safe.

Rating at the last inspection The last rating for this service was Good (published 3 January 2019).