Bernhard Baron Care Home

The home includes 24 self-contained cottages and a main building with 36 bedrooms. The service is a registered charity and managed by a board of appointed trustees.

Staff were kind and caring. They embraced the home's Quaker ethos of treating everyone as an individual and fully respecting their choices and wishes. People praised staff for their kindness and support.

Staff understood the risks associated with the people they supported. Risk assessments provided further guidance for staff about individual and environmental risks. People were supported to receive their medicines when they needed them.

People were protected from the risks of harm, abuse or discrimination because staff knew what actions they should take if they identified concerns. There were enough staff, who had been safely recruited, working to provide the support people needed, at times of their choice.

Staff received training and supervision to help them meet the needs of people living at the home. Staff told us they were well supported by the registered manager and their colleagues.

People's health and well-being needs were met. They were supported to receive healthcare services when they needed them. People were supported to eat a wide range of healthy, freshly cooked meals, drinks and snacks each day.

The management team were well thought of. They were proactive in developing and improving the service. They ensured that changes and improvements were for the benefit of people and staff.

People were supported to have maximum choice and control of their lives and staff supported them in the

least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.