Firlawn
- Care home
- 4 beds
- No nursing
- Dementia care
- Registered since 2010
- West Ewell, Surrey, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Requires improvement in 2016, most recently Good in September 2023.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
234 of 302
rated care homes in Surrey are rated Good, like this one.
Firlawn: inspection record
Rated Good in September 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Oaklawn Good, less than 0.1 miles away
- G Tigh Grianan Good, 0.3 miles away
- G Mr & Mrs A H Akbarally Good, 0.5 miles away
- G Ashmount Good, 0.7 miles away
- G Derby House Good, 0.7 miles away
About the service
From the Care Quality Commission's inspection report published 22 September 2023. Quoted under the Open Government Licence.
Firlawn is a residential care home providing personal care to 4 people at the time of the inspection. The service can support up to 4 people.
What inspectors found
Right Support: People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Read the rest of CQC's summary
Right Care: People received care that was person-centred. Staff promoted people's dignity, privacy and human rights.
Right Culture: Staff and the provider promoted inclusion of both people and relatives in the general day to day life in the home. The registered manager worked closely with all staff to support them to provide a good level of care in line with the provider's positive values and attitudes. There wasn't always clear oversight of audit processes within the home. We have made 3 recommendations in relation to concerns found.
Questions to ask when you visit
- Well-led was rated Requires improvement on 22 September 2023. Ask about changes in management and what has changed since the report.
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Joo Puah
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 22 September 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Emas Limited
- Ownership type
- Organisation
- Companies House number
- 04075532 (opens Companies House)
Emas Limited runs 2 services, all in the South East. 2 are rated Good or Outstanding.
Other services run by Emas Limited
- G Oaklawn Good. Care home, Surrey
Getting help from Surrey County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Surrey County Council
- Ask for a care needs assessment
- Phone: 0300 200 1005, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Surrey County Council
Checked on the council's website, November 2026.
Common questions
- Does Firlawn provide nursing care?
- No. The Care Quality Commission lists Firlawn as a care home without nursing.
- How many beds does Firlawn have?
- The Care Quality Commission's register lists 4 beds at Firlawn.
- When was Firlawn last inspected?
- The Care Quality Commission's latest rating for Firlawn was published on 22 September 2023.
- Who runs Firlawn?
- Firlawn is run by Emas Limited. It runs 2 services, all in the South East.
- What is Firlawn's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 22 September 2023.
Contact
- Phone
- 020 8786 0514
- Address
- 402 Chessington Road, Epsom, KT19 9EG Map (opens Google Maps)
Compare nearby
- G Oaklawn Good, less than 0.1 miles away
- G Tigh Grianan Good, 0.3 miles away
- G Mr & Mrs A H Akbarally Good, 0.5 miles away
- G Ashmount Good, 0.7 miles away
- G Derby House Good, 0.7 miles away