Little Brook House
- Care home
- 26 beds
- No nursing
- Dementia care
- Registered since 2010
- Locks Heath, Hampshire, South East
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
First rated Requires improvement in 2015, most recently Requires improvement in July 2023.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
59 of 420
rated care homes in Hampshire are rated Requires improvement, like this one.
Little Brook House: inspection record
Rated Requires improvement in July 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Ancasta Grove (Good, 0.8 miles away) and 231 Brook Lane (Good, 0.8 miles away).
Nearest care homes:
- G Ancasta Grove Good, 0.8 miles away
- G 231 Brook Lane Good, 0.8 miles away
- G Newcroft Good, 0.9 miles away
- G Hawthorne Court Nursing Home Good, 1 mile away
- O Brook Lane Rest Home Outstanding, 1.1 miles away
About the service
From the Care Quality Commission's inspection report published 29 July 2023. Quoted under the Open Government Licence.
Little Brook House is a residential care home providing personal care to up to a maximum of 25 people. The home does not provide nursing care. At the time of our inspection there were 24 people using the service, some of whom were living with dementia.
Read the rest of CQC's summary
Little Brook House is a repurposed, 17th Century, grade II listed, former farmhouse which retains many period features. In addition, there are two purpose built, modern wings in which most people are accommodated. There is a communal lounge, separate dining room and 2 conservatories. There is a large, accessible garden.
What inspectors found
We continued to find improvements were needed to ensure the safe management of medicines. Some risks to people had not always been assessed and planned for. The systems and processes to safeguard people from the risk of abuse or avoidable harm needed to be more robust. The systems in place to report, investigate and learn from incidents affecting people's safety were not fully effective. Planned staffing levels were not always being achieved but this had not impacted on people's needs being met.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests. Improvements had been made to ensure that the Mental Capacity Act 2005 was fully understood and implemented in line with legal frameworks. Completion rates for training improved, but the supervision programme needed to be further embedded. People received appropriate support with eating and drinking. Improvements were underway to ensure all areas of the home were safe, clean and well maintained. Overall, staff worked closely with a range of community healthcare professionals to meet people's healthcare needs.
Governance processes were in place but needed to be more effective. People received person centred care but records did not provide assurances that they were consistently being supported to participate in regular social and leisure activities. The leadership team and staff worked with a range of health and social care professionals to meet people's needs and to drive improvements within the service.
Questions to ask when you visit
- Safe was rated Requires improvement on 29 July 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 29 July 2023. Ask about changes in management and what has changed since the report.
- The last rating is 3 years old. Ask what has changed since then.
Registration details
- Registered manager
- Irene Lawrence
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)11 inspection reports, latest 29 July 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Little Brook House Ltd
- Ownership type
- Organisation
- Companies House number
- 04900840 (opens Companies House)
Getting help from Hampshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hampshire County Council
- Ask for a care needs assessment
- Phone: 0300 555 1386, Monday, Wednesday and Thursday 8.30am to 5pm, Tuesday 9.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Hampshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Little Brook House provide nursing care?
- No. The Care Quality Commission lists Little Brook House as a care home without nursing.
- How many beds does Little Brook House have?
- The Care Quality Commission's register lists 26 beds at Little Brook House.
- When was Little Brook House last inspected?
- The Care Quality Commission's latest rating for Little Brook House was published on 29 July 2023.
- Who runs Little Brook House?
- Little Brook House is run by Little Brook House Ltd.
- What is Little Brook House's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 29 July 2023.
Contact
- Phone
- 01489 582821
- Address
- Brook Lane, Warsash, Southampton, SO31 9FE Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Ancasta Grove (Good, 0.8 miles away) and 231 Brook Lane (Good, 0.8 miles away).
Nearest care homes:
- G Ancasta Grove Good, 0.8 miles away
- G 231 Brook Lane Good, 0.8 miles away
- G Newcroft Good, 0.9 miles away
- G Hawthorne Court Nursing Home Good, 1 mile away
- O Brook Lane Rest Home Outstanding, 1.1 miles away