Coneygar Lodge

Coneygar Lodge Home is a care home which is registered to provide personal care and accommodation to up to 22 people. The home specialises in the care of older people. At the time of the inspection there were 21 people living at the home.

We found the following examples of good practice.

Staff were committed to keeping people safe. They had undertaken additional training and understood the importance of wearing appropriate personal protective equipment (PPE). There were sufficient stocks available including masks, gloves, aprons and hand sanitiser. Sanitisation and PPE stations were placed around the service.

The service had appointed a dedicated lead in regards infection control, they supported staff to understand the importance of wearing PPE correctly. Staff were following good infection prevention and control practices which helped to minimise risks to people.

The service demonstrated a good understanding of when and how to access local infection prevention control (IPC) resources. For example, local health protection team or infection control leads, when they need advice and support. Whole home testing for COVID 19 was taking place.

Infection prevention and control audits took place and action plans were developed to follow up on any required actions. This ensured the registered manager had effective oversight of infection control measures.

Staff supported people and their relatives to understand the isolation processes and how the service could help to alleviate them feeling lonely, such as video calls with friends and loved ones. The service was in the process of setting up new visitor pods. A booking system was in place to support visitors in at a time that suited people and was spaced out to avoid potential infection transmission with other visitors. Visitors were being given access to gloves, masks, aprons and alcohol gel on arrival.

Further information is in the detailed findings below.

The five questions we ask about services and what we found