Winton House

Winton House accommodates people across two floors and each person has their own bedroom. People had ensuite toilets. Some people had ensuite showers. There are communal bathrooms, a dining room, various lounges, a hairdresser, activities area and large garden to the rear of the building.

There were improvements to systems and processes in place to ensure safe, compassionate, well-led care. The service is compliant with regulations, however further improvement is required. The service's action plans were being used to track progress. The service had liaised with people. Relatives, staff and the local authority to drive improvement. There is evidence of a programme of audits, completed at different intervals, however more time is required to review the system of audits and checks. There is evidence of meetings with people, relatives and staff. The oversight by the the management team is good and they are proactive at following up actions required. Staff reported an improved workplace culture. We made a recommendation about visits by the provider's trustees.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.