Bamford Close

The accommodation is single storey and consists of four interconnecting households which accommodate 10 people. Each unit has a communal lounge, dining room and kitchen and there is a large lounge and dining room located in the middle of the service. The service is located near local facilities.

We found the following examples of good practice.

Communal areas had been reorganised to promote social distancing between people living at Bamford Close. New furniture had been purchased which was easy to clean and enabled good infection control practices.

Staff had their temperatures taken and change into their work uniform at the beginning of each shift. Staff were seen to be following the current government guidance in relation to the personal protective equipment (PPE) being used and engaged fully in the testing regime for COVID-19. PPE was readily available in all areas where staff may require access to it.

There were additional regular cleaning schedules for touch point areas and deep cleaning within the service. New cleaning equipment had been sourced to promote good infection prevention and control.

The home supported relatives to visit their family member through scheduled window and garden visits when government and local guidance allowed. There were clear expectations of these visits and time slots allocated to ensure a smooth transition between visitors. All areas for visiting were scheduled for cleaning before and after each visit.

The service was carefully managing the balance between ensuring the home promoted good infection control and felt a homely and comfortable environment to live. The registered manager advised this was being constantly reviewed and a different approach would be used in the event of an outbreak to ensure good infection control was the priority.

Further information is in the detailed findings below.

The five questions we ask about services and what we found