Maryland Care Home
- Care home
- 30 beds
- No nursing
- Dementia care
- Registered since 2021
- Formby, Sefton, North West
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection moved it down from Good to Requires improvement.
12 months
since the latest rating was published.
21 of 106
rated care homes in Sefton are rated Requires improvement, like this one.
Maryland Care Home: inspection record
Rated Requires improvement in October 2025, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Sanderling House (Outstanding, 0.3 miles away) and Halcyon House (Good, 0.3 miles away).
Nearest care homes:
- O Sanderling House Outstanding, 0.3 miles away
- G Halcyon House Good, 0.3 miles away
- G Woodlands Lodge Care Home - Formby Good, 0.4 miles away
- RI Formby Manor Care Home Requires improvement, 0.7 miles away
- G Freshfields Good, 0.8 miles away
What inspectors found
From the Care Quality Commission's assessment published 6 October 2025 (assessment visit 3 July 2025). Quoted under the Open Government Licence.
Date of Assessment: 4 August – 10 September 2025. Maryland is a care home without nursing and provides accommodation and personal care for up to 30 people. At the time of the assessment 23 people were living at the home.
- Safe No rating
- Effective No rating
- Caring No rating
- Responsive No rating
- Well-led No rating
Read the rest of CQC's summary
This was the first scheduled inspection of the service since its initial registration. We carried out site visits on 4, 5 and 7 August 2025, with the remainder of the assessment being conducted offsite. We assessed 33 quality statements from the key questions safe, effective, caring, responsive and well-led.
During this assessment the provider was in breach of regulations in relation to people’s safety and treatment and good governance. The overall rating is requires improvement.
People were not always provided with safe care and treatment. Risks to people were not consistently identified and monitored. People’s care plans were not always completed and some lacked important information about people’s health care and support needs.
Important health and safety checks, including fire safety checks, had not been carried out, meaning people were at risk from factors within the environment. Safety events were not always analysed, meaning action taken to prevent further occurrences could be missed. There were gaps in risk management and monitoring records. We could not be assured people had received the care they needed at the right time to mitigate risk.
Medicines were not managed or administered safely. We could not be assured people received their prescribed medicines at the right time and in the right way as records were incomplete and lacked important information.
There was a lack of meaningful activities for people impacting on their well-being. However, people’s relatives were able to visit without restriction.
The provider’s governance systems and processes did not operate effectively. As many audits were incomplete, systems and processes failed to assess, monitor, and improve the quality and safety of the service.
However, we received positive feedback about the registered manager, they were described as being ‘visible’, ‘hands on’, ‘caring’ and ‘approachable.’
The registered manager was receptive to our feedback and began taking action to remedy the shortfalls we identified.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this service registered on 15 December 2021. This key question has been rated requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of legal regulation in relation to people’s safe care and treatment and the way people’s medicines were managed.
-
Effective
No rating
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this service registered on 15 December 2021. This key question has been rated requires improvement. This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.
-
Caring
No rating
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this service registered on 15 December 2021. This key question has been rated requires improvement. Although people felt well-supported, cared for and treated with dignity and respect, people’s records did not always best evidence this.
-
Responsive
No rating
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this service registered on 15 December 2021. This key question has been rated requires improvement. This meant people’s needs were not always met.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this service registered on 15 December 2021. This key question has been rated requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to governance and oversight of the service.
Questions to ask when you visit
- Safe was rated Requires improvement on 6 October 2025. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 6 October 2025. Ask about staff training and how health appointments are arranged.
- Caring was rated Requires improvement on 6 October 2025. Ask how staff protect dignity and how residents are involved in decisions about their care.
- Responsive was rated Requires improvement on 6 October 2025. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
Registration details
- Registered manager
- Suraya Bacon
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Savoy Care Home Limited
- Ownership type
- Organisation
- Companies House number
- 13193921 (opens Companies House)
Getting help from Sefton Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Sefton Council
- Ask for a care needs assessment
- Phone: 0345 140 0845, Monday to Thursday 9am to 5.30pm, Friday 9am to 5pm
- Support for carers
- Paying for care: Sefton Council
Checked on the council's website, November 2026.
Common questions
- Does Maryland Care Home provide nursing care?
- No. The Care Quality Commission lists Maryland Care Home as a care home without nursing.
- How many beds does Maryland Care Home have?
- The Care Quality Commission's register lists 30 beds at Maryland Care Home.
- When was Maryland Care Home last inspected?
- The Care Quality Commission's latest rating for Maryland Care Home was published on 6 October 2025.
- Who runs Maryland Care Home?
- Maryland Care Home is run by Savoy Care Home Limited.
- What is Maryland Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 6 October 2025.
Contact
- Phone
- 07392 594879
- Address
- 7 School Lane, Formby, Liverpool, L37 3LN Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Sanderling House (Outstanding, 0.3 miles away) and Halcyon House (Good, 0.3 miles away).
Nearest care homes:
- O Sanderling House Outstanding, 0.3 miles away
- G Halcyon House Good, 0.3 miles away
- G Woodlands Lodge Care Home - Formby Good, 0.4 miles away
- RI Formby Manor Care Home Requires improvement, 0.7 miles away
- G Freshfields Good, 0.8 miles away