Elmcroft Care Home
- Care home
- 54 beds
- Nursing care
- Dementia care
- Registered since 2011
- Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
10 ratings
Its last inspection improved it from Inadequate to Good.
8 months
since the latest rating was published.
295 of 361
rated care homes in Essex are rated Good, like this one.
Elmcroft Care Home: inspection record
Rated Good in February 2026, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G 43a and 43b Morley Road Good, 2.2 miles away
- G Rowans Good, 2.5 miles away
- G Little Oaks Good, 2.5 miles away
- G Totham Lodge Home for the Elderly Good, 2.6 miles away
- G Henderson and Harvard Good, 2.6 miles away
What inspectors found
From the Care Quality Commission's assessment published 20 February 2026 (assessment visit 1 December 2025). Quoted under the Open Government Licence.
Date of Assessment: 17 December 2025 – 08 January 2026
This service is a residential care home providing support to older and younger people, those living with dementia, and people with a physical disability. The service can support up to 54 people.At the time of the inspection, 18 people were living in the service.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
We carried out this inspection to follow up on the enforcement action and breaches of regulation identified at the last inspection and to check if improvements have been made.
At the last inspection, the provider was in breach of legal regulations in relation toperson-centred care, safeguarding and governance. Improvements were found at this inspection, and the provider was no longer in breach of regulations.
This service has been in Special Measures since September 2024. At this inspection, the provider demonstrated improvements have been made. The service is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is no longer in Special Measures.
At the last inspection a new management team, including a new registered manager and Nominated Individual, had only recently come into post. They had not had time to address the significant improvements required at the service. At this inspection, we found extensive improvements had been made.
The management team had oversight of the service and effective governance processes were being implemented. There was a positive culture of continuous improvement and learning. Managers and staff had a shared vision based on listening, learning and trust. Leaders were visible, knowledgeable and supportive.
People, relatives and staff were able to raise concerns and managers investigated incidents thoroughly. People were protected and kept safe. There were enough staff available with the right skills and experience to support people safely and in line with their preferences. Managers made sure staff received appropriate training, supervision and support. People’s medicines were managed safely.
People were involved in assessments of their needs. Staff reviewed people’s care plans with them, taking account of their individual needs and preferences. Care was based on the latest evidence and good practice. People had enough to eat and drink and staff monitored people’s health and wellbeing. Staff worked collaboratively with all agencies involved in people’s care to promote positive outcomes. Staff made sure people understood their care and sought people’s consent when providing support.
People were treated with kindness and compassion. Staff protected their privacy and dignity. They treated them as individuals and supported their preferences. People had choice in their care and staff responded to people in a timely way. The provider supported staff wellbeing.
Staff understood their roles and responsibilities and felt involved in making decisions about the service. Managers were receptive to feedback, with staff given the time and resources to try new ideas.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last inspection we rated this key question requires improvement. At this inspection the rating has changed to good. This meant people were safe and protected from avoidable harm.At our last inspection the provider was in breach of the of legal regulations in relation to safeguarding. Improvements were found at this inspection, and the provider was no longer in breach of this regulation.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last inspection we rated this key question inadequate. At this inspection the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
At our last inspection the provider was in breach of the of legal regulations in relation to safeguarding. Improvements were found at this inspection, and the provider was no longer in breach of this regulation.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last inspection we rated this key question requires improvement. At this inspection the rating has changed to good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
At our last inspection the provider was in breach of the of legal regulations in relation to person-centred care. Improvements were found at this inspection, and the provider was no longer in breach of this regulation.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last inspection we rated this key question inadequate. At this inspection the rating has changed to good. This meant people’s needs were met through good organisation and delivery.
At our last inspection the provider was in breach of the of legal regulations in relation to person-centred care. Improvements were found at this inspection, and the provider was no longer in breach of this regulation.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last inspection we rated this key question inadequate. At this inspection the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
At our last inspection the provider was in breach of the of legal regulations in relation to good governance. Improvements were found at this inspection, and the provider was no longer in breach of this regulation.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Judith Morgan-Worrall
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)14 inspection reports, latest 4 February 2023. Latest assessment published 20 February 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Elmcroft Care Home LimitedBrand: Abbey Healthcare
- Ownership type
- Organisation
- Companies House number
- 05158585 (opens Companies House)
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Elmcroft Care Home provide nursing care?
- Yes. The Care Quality Commission lists Elmcroft Care Home as a care home with nursing.
- How many beds does Elmcroft Care Home have?
- The Care Quality Commission's register lists 54 beds at Elmcroft Care Home.
- When was Elmcroft Care Home last inspected?
- The Care Quality Commission's latest rating for Elmcroft Care Home was published on 20 February 2026.
- Who runs Elmcroft Care Home?
- Elmcroft Care Home is run by Elmcroft Care Home Limited.
- What is Elmcroft Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 20 February 2026.
Contact
- Phone
- 01621 893098
- Address
- Brickhouse Road, Tolleshunt Major, Maldon, CM9 8JX Map (opens Google Maps)
Compare nearby
- G 43a and 43b Morley Road Good, 2.2 miles away
- G Rowans Good, 2.5 miles away
- G Little Oaks Good, 2.5 miles away
- G Totham Lodge Home for the Elderly Good, 2.6 miles away
- G Henderson and Harvard Good, 2.6 miles away