Watford House Residential Home
- Care home
- 43 beds
- No nursing
- Dementia care
- Registered since 2011
- Staffordshire, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
8 ratings
First rated Inadequate in 2016, most recently Good in October 2024.
2 years
since the latest rating was published.
174 of 231
rated care homes in Staffordshire are rated Good, like this one.
Watford House Residential Home: inspection record
Rated Good in October 2024.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Mercia Grange Not yet rated, 0.8 miles away
- G Homecroft Residential Home Good, 1.2 miles away
- G Highcroft House Good, 1.4 miles away
- G Greville House Good, 1.5 miles away
- RI Aston Court Care Home Requires improvement, 1.6 miles away
What inspectors found
From the Care Quality Commission's assessment published 2 October 2024 (assessment visit 25 July 2024). Quoted under the Open Government Licence.
The assessment began on 17 May 2024. We undertook the assessment as we had received concerns about a safeguarding incident which had taken place at the service. We completed an inspection site visit on 22 May 2024 to assess the safety of the service. We did not find any outstanding concerns and were assured that people living at Watford House were safe and in receipt of good care.
- Safe Good
Read the rest of CQC's summary
Staff had been trained to recognise and respond to concerns of abuse and knew what actions to take to keep people safe.
There were processes in place to identify and mitigate people’s risks. Risks assessments guided staff to support people in a safe way to reduce the risk of avoidable harm.
-
Safe
Good
People were protected from the risk of harm and abuse.
People’s risks were managed well. There had been a recent safeguarding incident to which the registered manager responded appropriately to.
There were processes in place to learn from things when incidents had occurred. Following a recent safeguarding incident, the registered manager had reviewed practices to determine whether any changes could be made and whether processes in place were sufficient.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Cheryl Smith
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)11 inspection reports, latest 22 April 2023. Latest assessment published 2 October 2024; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 05673848 (opens Companies House)
Getting help from Staffordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Staffordshire County Council
- Ask for a care needs assessment
- Phone: 0300 111 8010, Monday to Friday, 9am to 5pm (except bank holidays)
- Contact adult social care online
- Support for carers
- Paying for care: Staffordshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Watford House Residential Home provide nursing care?
- No. The Care Quality Commission lists Watford House Residential Home as a care home without nursing.
- How many beds does Watford House Residential Home have?
- The Care Quality Commission's register lists 43 beds at Watford House Residential Home.
- When was Watford House Residential Home last inspected?
- The Care Quality Commission's latest rating for Watford House Residential Home was published on 2 October 2024.
- Who runs Watford House Residential Home?
- Watford House Residential Home is run by Watford House Residential Home Ltd.
- What is Watford House Residential Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 October 2024.
Contact
- Phone
- 0121 308 1342
- Address
- 263 Birmingham Road, Shenstone Wood End, Lichfield, WS14 0PD Map (opens Google Maps)
Compare nearby
- – Mercia Grange Not yet rated, 0.8 miles away
- G Homecroft Residential Home Good, 1.2 miles away
- G Highcroft House Good, 1.4 miles away
- G Greville House Good, 1.5 miles away
- RI Aston Court Care Home Requires improvement, 1.6 miles away