Broomhouse Nursing Home

The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that was appropriate and inclusive for them. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Systems were in place to monitor the safety of the service which ensured peoples' risks were mitigated and lessons were learnt. Action plans had been put into place to ensure the service continuously improved. People were supported by staff who routinely promoted privacy and dignity. Comments from relatives and people were positive.

People had access to a range of health and social care professionals for advice, treatment and support. Nurses and care staff monitored people's health and well-being effectively and responded quickly to any concerns. Medicines were managed, stored, administered and disposed of safely. Nurses had their competencies checked at regular intervals they also received clinical supervision from the registered manager and had opportunity to attend training to maintain their professional registration.

Staff were recruited and trained to a good standard. Staff received supervision and had checks on their knowledge and skills. There was enough staff to meet people's needs.

Quality monitoring systems were in place and the registered manager had responsibility to report and significant events including accidents and incidents to the quality monitoring manager.