HF Trust - The Elms

HF Trust – The Elms accommodates up to eight people in one adapted building. The building is located in Dore on the outskirts of Sheffield.

We found the following examples of good practice;

We heard the service had worked with their district nursing (DN) team from a local surgery to help one resident (Keltie) with their vaccination as they had a needle phobia and boosted her confidence to access community healthcare.

The provider developed a welcome back to work pack for any staff returning after shielding. Wellbeing website with courses around resilience, access to 24/7 independent & confidential counselling sessions through provider. Going the extra mile (GEM) awards and gift sessions for staff to say thank you.

The provider wrote and distributed IPC bulletins quarterly which covered two health and safety topics for all provider staff. We reviewed the first bulletin which was undated or signed by any staff member but focused on winter infections and outbreaks as well as raising awareness of sepsis.

However, we also found the following examples of variable practice;

Most of the service's activities had been ceased since Covid-19 so all examples staff gave were from around two years before our inspection. The service had no activities lead/coordinator, but each resident was assigned a key worker who held online groups to discuss their finances, holiday bookings and other activities.

The five questions we ask about services and what we found