Arundel Park Lodge

The service is located in Saltdean and accommodates 30 people in one adapted building with accommodation over two floors. At the time of our inspection 28 people were living at the service.

People were cared for by staff who were well supported and had the right skills and knowledge to meet their needs effectively. Checks were carried out prior to staff starting work to ensure their suitability to work with people. People received support from a consistent staff team who knew them well. There were sufficient numbers of staff to ensure people did not feel rushed and people received their support on time.

There were processes to monitor the quality of the service and to ensure management oversight of all accidents and incidents. Staff received supervision in line with the provider's supervision policy. The service was led by a registered manager who was described by people and staff as approachable and caring. The culture of the service was open and inclusive.

People were supported to have maximum control over their lives and staff supported them in the least restrictive way possible and in their best interests.; the policies and systems in the service supported this practice.

Positive and caring relationships had been developed between staff and people. People were treated with kindness and compassion and staff were friendly and respectful. People benefited from having support from staff who had a good understanding of their individual needs.