Rough Lee Home

People received care from staff who were trained and knowledgeable about their needs. People were supported to eat and drink and praised the quality of the food. People had maximum choice and control about their care, and were supported to make important decisions in line with guidance and the law. People had access to health care including regular screening to help maintain optimum health.

People and their relatives said the staff were kind and caring. People's equality needs had been fully considered, people told us they felt respected and cared for. We observed positive interactions in the home. The provider ensured people were able to maintain and develop their independence.

People received person centred care which reflected their needs and wishes. Regular reviews and updates ensured care remained appropriate. A range of activities were available both inside the home and in the community. People had the opportunity to make suggestions and be involved.

The home was well led by a committed management team. People felt fully involved in the day to day business of the home. Regular audits of care practice and records ensured the qualityof care was maintained.

Rating at the last inspection At the last inspection the overall rating was good. Published (May 2017).