Carisbrooke

At our last inspection we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

At this inspection we found the service remained Good.

Why the service is rated good

The service continues to keep people safe. Robust recruitment and deployment ensures that sufficient staff are employed to support people and help keep them safe. Detailed risk assessments continue to consider least restrictive options to enable people to continue engaging in activities that they enjoy.

Medicine management continued to be provided in a safe way, with audits illustrating that people received their medicines in a timely way and how they wished.

Staff continued to be supported to provide the most effective care to people. Their training was kept up to date, and they were provided appropriate supervisions and appraisals to ensure their practice was assessed.

People's needs were assessed initially upon admission, and thereafter reviewed monthly to ensure care was the most apt. People were encouraged to personalise their rooms in a style that they preferred.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

Staff approach remained caring. People were supported by a staff team that knew them well, and ensured they enabled them to maintain their independence. Where support was required, people's dignity and privacy was maintained. People communicated in their preferred way, with records clearly highlighting this.

The service continued to ensure person centred care was delivered by staff. Care plans were written for people, detailing how they wished to be supported. Activities, both in-house and external were responsive to people's preferences.

The service continued to be well-led. There was a clear vision and direction from the registered manager. An

open-door policy was practiced, whereby staff were able to approach the manager and discuss issues.

Good community links were created, and the service worked efficiently with other professionals. The service continued to have good governance and reflective practice, with compliance of the regulations.

Further information is in the detailed findings within the report.

The five questions we ask about services and what we found