Radcliffe Manor House
- Care home
- 26 beds
- No nursing
- Registered since 2011
- Radcliffe on Trent, Nottinghamshire, East Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection improved it from Inadequate to Requires improvement.
11 months
since the latest rating was published.
37 of 249
rated care homes in Nottinghamshire are rated Requires improvement, like this one.
Radcliffe Manor House: inspection record
Rated Requires improvement in December 2025, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Church Farm at Field House (Good, 0.1 miles away) and Westcliffe Care Home (Good, 0.6 miles away).
Nearest care homes:
- G Church Farm at Field House Good, 0.1 miles away
- – Broadlands Residential Care Home Not yet rated, 0.3 miles away
- G Westcliffe Care Home Good, 0.6 miles away
- RI The Old Orchard Care Home Requires improvement, 0.8 miles away
- G Rivendell View Good, 1.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 2 December 2025 (assessment visit 15 September 2025). Quoted under the Open Government Licence.
Date of assessment: 14 October 2025 to 13 November 2025. Radcliffe Manor House is a care home providing personal care and support to older people. The building has 2 floors accessible by stairs or lift. There are extensive gardens to the front and rear of the property with accessible pathways. The service can support up to 26 people. At the time of our inspection there were 23 people using the service who were receiving a regulated activity.
- Safe Good
- Effective Good
- Caring Good
- Responsive No rating
- Well-led No rating
Read the rest of CQC's summary
Staff and leaders had a shared vision and culture which placed people at the centre of the service.
Staff managed people’s medicines safely. People were treated with kindness and compassion, and staff protected their privacy and dignity. People were treated as individuals and staff supported them in line with their preferences. Staff responded to people in a timely way to minimise any distress or discomfort.
There was adequate staffing to meet people’s needs at the time of the assessment.
Care plans were not up to date; however, staff knew people well which meant their care and support needs were effectively met. The provider told us reviewing all care plans was a priority and one-page profiles were in place in the interim to provide an overview of people’s needs and preferences. The provider sent evidence of care plans that had been reviewed. These were person centred and detailed people’s care and support needs.
Safeguarding referrals were made efficiently and shared with relevant professionals in promptly. People were protected from harm by a staff team who understood the importance of upholding robust safeguarding practices.
At the last assessment, the provider was previously in breach of the legal regulation in relation to safe care and treatment, person centred care and good governance. Although some areas had improved, breaches were found in relation to good governance. Systems and process had improved since the last assessment; however further work and embedding of the changes were required to ensure that the changes were established at Radcliffe Manor House.
This service has been in Special Measures since 19 August 2025. The provider demonstrated improvements had been made. The service is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is no longer in Special Measures.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question inadequate. At this assessment the rating has changed to good.
The provider was previously in breach of the legal regulation in relation to safe care and treatment. At this assessment, we found improvements had been made and the provider was no longer in breach of this regulation.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question inadequate. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question inadequate. At this assessment the rating has changed to good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
No rating
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question requires improvement. At this assessment the rating has remained as requires improvement.
This meant people’s needs were not always met.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question inadequate. At this assessment the rating has changed to requires improvement.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
The provider was previously in breach of the legal regulation in relation to good governance. Not enough improvements were not found at this assessment, and the provider remained in breach of this regulation.
Questions to ask when you visit
- Responsive was rated Requires improvement on 2 December 2025. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
- Well-led was rated Requires improvement on 2 December 2025. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Michelle Bagshaw
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)9 inspection reports, latest 15 July 2023. Latest assessment published 2 December 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Charity number
- 232858
Getting help from Nottinghamshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Nottinghamshire County Council
- Ask for a care needs assessment
- Phone: 0300 500 80 80
- Contact adult social care online
- Support for carers
- Paying for care: Nottinghamshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Radcliffe Manor House provide nursing care?
- No. The Care Quality Commission lists Radcliffe Manor House as a care home without nursing.
- How many beds does Radcliffe Manor House have?
- The Care Quality Commission's register lists 26 beds at Radcliffe Manor House.
- When was Radcliffe Manor House last inspected?
- The Care Quality Commission's latest rating for Radcliffe Manor House was published on 2 December 2025.
- Who runs Radcliffe Manor House?
- Radcliffe Manor House is run by Homes Of Rest For Old People Also Known As Radcliffe Manor House.
- What is Radcliffe Manor House's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 2 December 2025.
Contact
- Phone
- 0115 911 0138
- Address
- 52 Main Road, Radcliffe-on-Trent, Nottingham, NG12 2AA Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Church Farm at Field House (Good, 0.1 miles away) and Westcliffe Care Home (Good, 0.6 miles away).
Nearest care homes:
- G Church Farm at Field House Good, 0.1 miles away
- – Broadlands Residential Care Home Not yet rated, 0.3 miles away
- G Westcliffe Care Home Good, 0.6 miles away
- RI The Old Orchard Care Home Requires improvement, 0.8 miles away
- G Rivendell View Good, 1.5 miles away