Stoke View Residential Home
- Care home
- 9 beds
- No nursing
- Registered since 2011
- Devonport, Plymouth, South West
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection moved it down from Good to Requires improvement.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
17 of 83
rated care homes in Plymouth are rated Requires improvement, like this one.
Stoke View Residential Home: inspection record
Rated Requires improvement in September 2023, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Balmain Care Home (Good, 0.1 miles away) and Klein (Good, 0.1 miles away).
Nearest care homes:
- G Balmain Care Home Good, 0.1 miles away
- G Klein Good, 0.1 miles away
- – Orchid House Not yet rated, 0.1 miles away
- O Wisteria House Stoke Limited Outstanding, 0.2 miles away
- G Parkwood House Good, 0.2 miles away
About the service
From the Care Quality Commission's inspection report published 26 September 2023. Quoted under the Open Government Licence.
Stoke View is a residential care home that provides personal care and support for up to 9 people with a learning disability, autism or who have complex needs associated with their mental health. At the time of the inspection there were 9 people living at the service.
What inspectors found
Right Support: People were not always supported to have maximum choice and control of their lives and staff were not always supporting people in the least restrictive way possible. The service could not always demonstrate they were acting in people's best interests.
Read the rest of CQC's summary
People were not always protected from the risk of harm as staff did not always have all the information needed to meet people's needs safely. People were able to choose how they spent their time and were supported by staff to take part in activities and pursue their interests.
Right Care: People's care and support plans were not always reflective of their range of needs. However, staff knew people well and understood how to communicate effectively with people. Staff respected the people they supported and provided care that was caring and compassionate. It was clear from what we were told that people and staff had developed good relationships.
Right Culture: The management team had created an open culture where constructive feedback was encouraged. People and their relatives knew how to make a complaint and felt confident they would be listened to. However, we found more work was needed to ensure the service was operating in accordance with the regulations and best practice guidance.
Questions to ask when you visit
- Safe was rated Requires improvement on 26 September 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 26 September 2023. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 26 September 2023. Ask about changes in management and what has changed since the report.
- The last rating is 3 years old. Ask what has changed since then.
Registration details
- Registered manager
- Carrie Jessep
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 26 September 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Ratecedar Limited
- Ownership type
- Organisation
- Companies House number
- 01809968 (opens Companies House)
Getting help from Plymouth City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Plymouth City Council
- Ask for a care needs assessment
- Phone: 01752 668000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Plymouth City Council
Checked on the council's website, November 2026.
Common questions
- Does Stoke View Residential Home provide nursing care?
- No. The Care Quality Commission lists Stoke View Residential Home as a care home without nursing.
- How many beds does Stoke View Residential Home have?
- The Care Quality Commission's register lists 9 beds at Stoke View Residential Home.
- When was Stoke View Residential Home last inspected?
- The Care Quality Commission's latest rating for Stoke View Residential Home was published on 26 September 2023.
- Who runs Stoke View Residential Home?
- Stoke View Residential Home is run by Ratecedar Limited.
- What is Stoke View Residential Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 26 September 2023.
Contact
- Phone
- 01752 211135
- Address
- 72.Albert Road, Plymouth, PL2 1AF Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Balmain Care Home (Good, 0.1 miles away) and Klein (Good, 0.1 miles away).
Nearest care homes:
- G Balmain Care Home Good, 0.1 miles away
- G Klein Good, 0.1 miles away
- – Orchid House Not yet rated, 0.1 miles away
- O Wisteria House Stoke Limited Outstanding, 0.2 miles away
- G Parkwood House Good, 0.2 miles away