Rated Care Homes

United Response - 2a St Alban's Close

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 4 ratings

    Its last inspection improved it from Requires improvement to Good.

  • 14 months

    since the latest rating was published.

  • 104 of 138

    rated care homes in Leeds are rated Good, like this one.

United Response - 2a St Alban's Close: inspection record

Care home, 4 beds, Leeds

Rated Good in August 2025, up from Requires improvement.

United Response - 2a St Alban's Close: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

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What inspectors found

From the Care Quality Commission's assessment published 15 August 2025 (assessment visit 4 June 2025). Quoted under the Open Government Licence.

The assessment was completed 7 July to 29 July 2025. The service provides care and support for people with learning disabilities and physical disabilities. Four people were living at the service. The service has improved since the last inspection, moving from “Requires Improvement” to “Good” overall. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. People were protected from avoidable harm through robust safeguarding systems, safe staffing levels, and a clean, well-maintained environment. Staff were observed to be caring, competent, and responsive to people’s needs. Care plans were person-centred and regularly reviewed, with strong involvement from families and professionals. Transitions into the service were well-managed, and staff supported people to live healthier lives and access the community safely. Leaders promoted a positive culture of learning and inclusion, and staff felt supported and valued. The service was consistently well-led, with strong governance and a commitment to continuous improvement. Medication was safely administered and leaders focused on the approach to “Stop Over Medicating People with a Learning Disability” (STOMP) and there were close working relationships with health and social care professionals. Leaders had a robust and detailed oversite of the quality of care provided. Overall, the culture was open, person-centred, and focused on delivering high-quality care tailored to individual needs.

  • Safe Good
  • Effective Good
  • Caring Good
  • Responsive Good
  • Well-led Good
Read the rest of CQC's summary
  1. Safe

    Good

    Safe – this means we looked for evidence people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.

  2. Effective

    Good

    Effective – this means we looked for evidence people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

    At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

  3. Caring

    Good

    Caring – this means we looked for evidence the provider involved people and treated them with compassion, kindness, dignity and respect.

    At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence the provider met people’s needs.

    At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    Good

    Well-led – this means we looked for evidence service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.

    At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

Questions to ask when you visit

  1. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
  2. Visit at different times of day, including a mealtime.

Registration details

Registered manager
Heather Warner
Registered with the CQC since
What it provides
Care home service without nursing
Who it supports
Learning disabilities or autistic spectrum disorder, Physical Disability

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

7 inspection reports, latest 9 September 2020. Latest assessment published 15 August 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
United ResponseBrand: United Response
Ownership type
Organisation
Companies House number
01133776 (opens Companies House)
Charity number
265249

United Response runs 37 services in England, 7 of them in Yorkshire and the Humber. 34 are rated Good or Outstanding, 2 are rated Requires improvement or Inadequate and 1 has no rating yet.

Other services run by United Response

  1. G
    Brimley Good. Care home, Devon, South West
  2. G
    Domiciliary Care South Devon Good. Home care, Torbay, South West
  3. G
    Gombards Good. Care home, Hertfordshire, East of England
  4. G
    London DCA Good. Home care, Richmond upon Thames, London

See all 37 services run by United Response

Getting help from Leeds City Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does United Response - 2a St Alban's Close provide nursing care?
No. The Care Quality Commission lists United Response - 2a St Alban's Close as a care home without nursing.
How many beds does United Response - 2a St Alban's Close have?
The Care Quality Commission's register lists 4 beds at United Response - 2a St Alban's Close.
When was United Response - 2a St Alban's Close last inspected?
The Care Quality Commission's latest rating for United Response - 2a St Alban's Close was published on 15 August 2025.
Who runs United Response - 2a St Alban's Close?
United Response - 2a St Alban's Close is run by United Response. It runs 37 services in England, 7 of them in Yorkshire and the Humber.
What is United Response - 2a St Alban's Close's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 15 August 2025.

Contact

Address
2a St Albans Close, Harehills, Leeds, LS9 6LE Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. G
    Wykebeck Court Care Home Good, 0.2 miles away
  2. RI
    Oak Tree Lodge Requires improvement, 0.5 miles away
  3. –
    Embracing Independent Lifestyles Not yet rated, 0.8 miles away
  4. G
    Berkeley Court Good, 0.8 miles away
  5. RI
    Green Acres Care Home Requires improvement, 1.1 miles away

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See all care homes in Harehills