Nutten Stoven Residential Home

The registered manager completed disclosure and baring checks on staff to ensure they were safe to work with people living at the home. However, they failed to obtain a full work history or gather up to date references from their last employment in social care. This meant risks were not fully managed.

Systems were in place to monitor the quality and safety of the care provided. While they had driven improvements from the last inspection, they had failed to identify the concerns with medicines and references.

Staff were kind and caring. There were enough staff to meet people's needs and staff received the training and support needed to provide safe care to people. They were confident to raise any concerns about people's safety and their care needs.

Risks to people were identified and care was planned to keep people safe. People were happy with the food offered and were supported to eat safely and maintain a healthy weight. The home was clean and tidy. Staff worked to minimise the risk of infection.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.