Jasper Lodge

Jasper Lodge is a residential service, which provides accommodation and personal care for up to 11 adults living with learning disabilities and autistic spectrum disorders. Jasper Lodge provides accommodation for people in individual flats. At the time of our inspection there were 11 people using the service.

People's experience of using this service:

People received care and support from a staff team who knew them well. People had a core support team, which meant there was consistency in who supported them, and this allowed for trusting and close working relationships to be formed.

People received their medicines safely, and staff understood people's individual support needs in that regard.

People received effective care that was in line with good practice. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

People's independence was encouraged as much as possible. People received person-centred care, which was tailored around their individual preferences, needs and wishes. People were encouraged to enjoy their hobbies and interests.

The staff team felt valued, motivated and positive about the running of the service. This helped to create a harmonious working and living environment, which benefited people living at Jasper Lodge. The provider's and registered manager's vision for the service were known and shared by the staff team.

The registered manager and provider routinely monitored the quality and safety of the care provided at Jasper Lodge, with feedback and complaints used as a way of making continuous improvements.