Nightingale Court Care Home
- Care home
- 40 beds
- No nursing
- Dementia care
- Registered since 2022
- Cowplain, Hampshire, South East
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Requires improvement at every inspection since 2023.
7 months
since the latest rating was published.
59 of 420
rated care homes in Hampshire are rated Requires improvement, like this one.
Nightingale Court Care Home: inspection record
Rated Requires improvement in March 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Hart Plain Care (Good, less than 0.1 miles away) and Two Beeches Nursing Home (Good, 0.5 miles away).
Nearest care homes:
- G Hart Plain Care Good, less than 0.1 miles away
- RI Linda Grove Requires improvement, 0.3 miles away
- G Two Beeches Nursing Home Good, 0.5 miles away
- G Oakdene Residential Home Good, 0.5 miles away
- G Parkwood Lodge Good, 0.6 miles away
What inspectors found
From the Care Quality Commission's assessment published 9 March 2026 (assessment visit 9 January 2026). Quoted under the Open Government Licence.
Date of Assessment: 20 January to 5 February 2026. The service is a residential care home providing support to older people, most of whom live with dementia.
- Safe No rating
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
This inspection was prompted by concerns we received about the safety of care provision and the length of time since the last inspection. The provider was previously in breach of a legal regulation in relation to safe care and treatment. At this inspection, the provider remained in breach of this regulation. In addition, we identified a further breach in relation to good governance.
Risks associated with people’s health conditions and support needs were not always safely managed. Improvements were required in environmental safety, infection control, andrecruitment. Safeguarding concerns were not always shared with the relevant organisations and learning from incidents was not consistently implemented.
Governance systems were not always effective, and notifications had not always been sent to CQC as required by law.
There were enough staff to meet people’s assessed needs. Staff were supported through formal and informal channels and told us they enjoyed working at Nightingale Court. Staff managed medicines well and involved people in planning any changes.
The provider worked in accordance with the Mental Capacity Act 2005 and respected people’s choices and decisions. Staff consistently demonstrated kindness and empathy and treated people in a respectful and dignified way.
The provider worked well with partner agencies to support people with their health.
People had care plans in place which documented their care and support needs although some required more detail to ensure consistent care. However, relatives told us staff knew people well and supported them in line with their needs.
The service had a positive culture, equality and diversity were respected and staff felt supported to speak up.
The registered manager and nominated individual demonstrated a desire to provide safe and person-centred care to people. They began making improvements at the time of the inspection and told us of their plans to continue with this. A nominated individual is the person who acts on behalf of the provider.
We have asked the provider for an action plan in response to the concerns found at this inspection.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The provider was previously in breach of the legal regulation in relation to safe care and treatment. Improvements were not found at this assessment, and the provider remained in breach of this regulation.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The provider was in breach of the legal regulation relating to good governance.
Questions to ask when you visit
- Safe was rated Requires improvement on 9 March 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 9 March 2026. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Ilona Torzsa
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 7 July 2023. Latest assessment published 9 March 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Nightingale Court Care Limited
- Ownership type
- Organisation
- Companies House number
- 13515797 (opens Companies House)
Getting help from Hampshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hampshire County Council
- Ask for a care needs assessment
- Phone: 0300 555 1386, Monday, Wednesday and Thursday 8.30am to 5pm, Tuesday 9.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Hampshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Nightingale Court Care Home provide nursing care?
- No. The Care Quality Commission lists Nightingale Court Care Home as a care home without nursing.
- How many beds does Nightingale Court Care Home have?
- The Care Quality Commission's register lists 40 beds at Nightingale Court Care Home.
- When was Nightingale Court Care Home last inspected?
- The Care Quality Commission's latest rating for Nightingale Court Care Home was published on 9 March 2026.
- Who runs Nightingale Court Care Home?
- Nightingale Court Care Home is run by Nightingale Court Care Limited.
- What is Nightingale Court Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 9 March 2026.
Contact
- Phone
- 023 9225 9786
- Address
- 63 - 65 Silvester Road, Waterlooville, PO8 8TR Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Hart Plain Care (Good, less than 0.1 miles away) and Two Beeches Nursing Home (Good, 0.5 miles away).
Nearest care homes:
- G Hart Plain Care Good, less than 0.1 miles away
- RI Linda Grove Requires improvement, 0.3 miles away
- G Two Beeches Nursing Home Good, 0.5 miles away
- G Oakdene Residential Home Good, 0.5 miles away
- G Parkwood Lodge Good, 0.6 miles away