Ablegrange Severn Heights Limited
- Care home
- 48 beds
- Nursing care
- Dementia care
- Registered since 2010
- Worcestershire, West Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
First rated Good in 2016, most recently Requires improvement in September 2023.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
24 of 156
rated care homes in Worcestershire are rated Requires improvement, like this one.
Ablegrange Severn Heights Limited: inspection record
Rated Requires improvement in September 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: The Lawns Nursing Home (Good, 1.4 miles away) and Teme Court Residential Care Home (Good, 2.4 miles away).
Nearest care homes:
- – Options Bredon House Not yet rated, 1.3 miles away
- G The Lawns Nursing Home Good, 1.4 miles away
- G Teme Court Residential Care Home Good, 2.4 miles away
- G Springfield House Good, 2.5 miles away
- G Matrixcare Good, 2.5 miles away
About the service
From the Care Quality Commission's inspection report published 20 September 2023. Quoted under the Open Government Licence.
Ablegrange Severn Heights Limited is a care home providing personal and nursing care to up to 48 people. The service provides support to older people who may live with dementia or physical disabilities. At the time of our inspection there were 16 people using the service.
What inspectors found
Some improvements identified at our last inspection had been made, however further improvements were needed. People's medicines were not always managed and administered safely and as prescribed. Environmental risks had not always been identified and addressed to ensure people's safety. The provider's audit and oversight systems to monitor the safety and quality of the service required further development.
Read the rest of CQC's summary
Staff were recruited safely, and enough staff were employed to meet people's needs. Staff understood and followed infection control measures, and when things went wrong, the provider had learned lessons and developed improved systems.
A positive person-centred culture was promoted, and the manager promoted learning and development. The manager and staff were caring and respectful of people which ensured a person-centred approach to the people living in the home. People's views were sought with equality, privacy and dignity promoted.
People were supported to have maximum choice and control of their lives and staff supported in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask when you visit
- Safe was rated Requires improvement on 20 September 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 20 September 2023. Ask about changes in management and what has changed since the report.
- The last rating is 3 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered manager
- Sarah Berry
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)15 inspection reports, latest 20 September 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Ablegrange Severn Heights LimitedBrand: Ablegrange Group
- Ownership type
- Organisation
- Companies House number
- 05105625 (opens Companies House)
Getting help from Worcestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Worcestershire County Council
- Ask for a care needs assessment
- Phone: 01905 768053, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Worcestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Ablegrange Severn Heights Limited provide nursing care?
- Yes. The Care Quality Commission lists Ablegrange Severn Heights Limited as a care home with nursing.
- How many beds does Ablegrange Severn Heights Limited have?
- The Care Quality Commission's register lists 48 beds at Ablegrange Severn Heights Limited.
- When was Ablegrange Severn Heights Limited last inspected?
- The Care Quality Commission's latest rating for Ablegrange Severn Heights Limited was published on 20 September 2023.
- Who runs Ablegrange Severn Heights Limited?
- Ablegrange Severn Heights Limited is run by Ablegrange Severn Heights Limited.
- What is Ablegrange Severn Heights Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 20 September 2023.
Contact
- Phone
- 01905 831199
- Address
- Old Hills, Callow End, Worcester, WR2 4TQ Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: The Lawns Nursing Home (Good, 1.4 miles away) and Teme Court Residential Care Home (Good, 2.4 miles away).
Nearest care homes:
- – Options Bredon House Not yet rated, 1.3 miles away
- G The Lawns Nursing Home Good, 1.4 miles away
- G Teme Court Residential Care Home Good, 2.4 miles away
- G Springfield House Good, 2.5 miles away
- G Matrixcare Good, 2.5 miles away