Glen Tanar Rest Home

We found the following examples of good practice.

The registered manager had established effective infection prevention and control procedures which were understood and followed by the staff. The registered manager had introduced a screening process for visitors when entering the building, which included health and temperature checks as well as the provision of personal protective equipment (PPE) and lateral flow device testing for COVID-19.

Admission to the home was manged safely and completed in line with COVID-19 guidance. People were only admitted following a negative COVID-19 test result and supported to self-isolate for up to 14 days following admission to reduce the risk of introducing infection. People's health and well-being was carefully monitored during this time.

There were plentiful supplies of PPE and stocks were carefully monitored. Staff had been trained in infection control practices and posters were displayed in the home to reinforce procedures. We observed staff were using PPE appropriately. There were sufficient staff to provide continuity of support should there be a staff shortage.

The home had a good level of cleanliness and was hygienic throughout. Housekeeping and care staff were following an enhanced cleaning schedule and there was good ventilation. The atmosphere of the home was calm and peaceful, and we observed staff were attending to people's needs. Activities had been continued wherever possible and people were looking forward to the arrival of some chicks. Incubating equipment had been purchased and placed in the main living area for the eggs.

The provider's infection prevention and control policies and procedures were up to date and audits had been carried out on a regular basis. The provider also had a business contingency plan and had developed guidance and risk assessments in relation to the current pandemic.

The five questions we ask about services and what we found