Orchard Lodge Care Home

We found the following examples of good practice.

A safe visiting procedure was in place. People's relatives were tested for COVID-19 with lateral flow tests prior to visits taking place. Lateral flow testing is a fast track test which allows the home to receive a COVID- 19 test result within 15 to 30 minutes. People's relatives were supported to wear PPE, use a hand sanitiser and maintain social distance in a dedicated conservatory with access via the garden.

The home had a good supply of PPE. Staff had received training on how safely use and dispose of PPE.

The home ensured people and staff were tested regularly for COVID-19. The frequency of testing was in line with current guidance.

All people living at the home had COVID-19 care plans. Risk assessments specific to people's needs were also in place to help reduce the risk of infection.

The home was clean and hygienic throughout. The registered manager told us they had implemented stricter cleaning protocols such as enhanced cleaning of frequently touched areas to minimise the risk of spreading infection.

People were admitted to the service safely. People were tested for COVID-19 prior to their arrival and were cared for in their own room for an initial period of 14 days. Staff monitored people for COVID-19 symptoms and checked their temperature twice a day.

The five questions we ask about services and what we found