Cranlea
- Care home
- 39 beds
- No nursing
- Dementia care
- Registered since 2010
- Gosforth, Newcastle upon Tyne, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Rated Good at every inspection since 2014.
6 years
since the latest rating was published. A rating this old may not show how the service is today.
51 of 62
rated care homes in Newcastle upon Tyne are rated Good, like this one.
Cranlea: inspection record
Rated Good in February 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Kirkwood Court Good, 0.8 miles away
- G Kenton Hall Nursing Home Good, 0.8 miles away
- G Kenton Manor Good, 0.8 miles away
- G Briardene Care Home Good, 0.9 miles away
- G Sovereign Court Good, 0.9 miles away
What inspectors found
From the Care Quality Commission's inspection report published 13 February 2021. Quoted under the Open Government Licence.
Cranlea is a residential care home providing personal and nursing care to 37 people aged 65 and over at the time of the inspection. The service can support up to 39 people in one large adapted building.
Read the rest of CQC's summary
We found the following examples of good practice:
• The home had sufficient supplies of appropriate PPE which was stored hygienically and kept safe. Staff were provided with separate areas to put on, take off and dispose of PPE safely.
• There was no cross working of staff between care homes. Staff were careful to maintain social distancing and wore appropriate PPE in line with current government guidance.
• Staff demonstrated a good knowledge of how to safely support people that had tested positive or were showing symptoms of COVID-19.
• The senior staff explained the quality systems they had in place to check the service was providing safe care.
• All staff, including catering and housekeeping staff had undertaken training in infection prevention and control. This included putting on and taking off PPE, hand hygiene and other Covid-19 related training.
Further information is in the detailed findings below.
The five questions we ask about services and what we found
Questions to ask when you visit
- The last rating is 6 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Laura Verrill
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)9 inspection reports, latest 13 February 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Anchor Hanover GroupBrand: Anchor
- Ownership type
- Organisation
- Companies House number
- RS007843 (opens Companies House)
Anchor Hanover Group runs 131 services in England, 9 of them in the North East. 111 are rated Good or Outstanding, 18 are rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by Anchor Hanover Group
- O Beech Hall Outstanding. Care home, Leeds, Yorkshire and the Humber
- O St Anne's - Saltash Outstanding. Care home, Cornwall, South West
- O West Hall Outstanding. Care home, Surrey, South East
- G Anchor Integrated Care & Housing Village - Denham Garden Village Good. Home care, Buckinghamshire, South East
Getting help from Newcastle City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Newcastle City Council
- Ask for a care needs assessment
- Phone: 0191 278 7878 (ask for Adult Social CarePoint), Monday to Friday, 8am to 5pm
- Support for carers
- Paying for care: Newcastle City Council
Checked on the council's website, November 2026.
Common questions
- Does Cranlea provide nursing care?
- No. The Care Quality Commission lists Cranlea as a care home without nursing.
- How many beds does Cranlea have?
- The Care Quality Commission's register lists 39 beds at Cranlea.
- When was Cranlea last inspected?
- The Care Quality Commission's latest rating for Cranlea was published on 13 February 2021.
- Who runs Cranlea?
- Cranlea is run by Anchor Hanover Group. It runs 131 services in England, 9 of them in the North East.
- What is Cranlea's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 13 February 2021.
Contact
- Phone
- 0191 271 6278
- Address
- 1 Kingston Park Avenue, Kingston Park, Newcastle Upon Tyne, NE3 2HB Map (opens Google Maps)
Compare nearby
- G Kirkwood Court Good, 0.8 miles away
- G Kenton Hall Nursing Home Good, 0.8 miles away
- G Kenton Manor Good, 0.8 miles away
- G Briardene Care Home Good, 0.9 miles away
- G Sovereign Court Good, 0.9 miles away