Millbeck
- Care home
- 30 beds
- No nursing
- Dementia care
- Registered since 2010
- Norton, Stockton-on-Tees, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2016.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
42 of 50
rated care homes in Stockton-on-Tees are rated Good, like this one.
Millbeck: inspection record
Rated Good in December 2018.
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Ratings published by the Care Quality Commission.
Compare nearby
- G Alexandra House Good, 0.1 miles away
- G Beechwood House Good, 0.1 miles away
- G The Hollies Residential Care Home Good, 0.3 miles away
- G Glenthorne Court Good, 0.5 miles away
- G Tees Grange Good, 0.5 miles away
What inspectors found
From the Care Quality Commission's inspection report published 20 April 2021. Quoted under the Open Government Licence.
Millbeck is a residential care home for up to 30 people. Millbeck provides care and accommodation to older people, including those living with a dementia. Accommodation is over two floors and is situated in its own grounds. There were 30 people using the service at the time of our inspection.
Read the rest of CQC's summary
We found the following examples of good practice.
Face to face visits had commenced.
The home had sufficient supplies of appropriate PPE which was stored hygienically. Alcohol gel stations were accessible around the home. Hand washing facilities were available for staff.
Staff followed national guidance about putting on, taking off and disposing of PPE safely.
Cleaning schedules were in place for all areas of the home and records of cleaning were completed.
All staff, including catering and housekeeping staff had undertaken training in infection prevention and control. This included putting on and taking off PPE, hand hygiene and other Covid-19 related training.
Covid-19 tests were carried out for staff and residents in line with national guidance.
The five questions we ask about services and what we found
Questions to ask when you visit
- The last rating is 8 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Debra Dowd
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 20 April 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Anchor Hanover GroupBrand: Anchor
- Ownership type
- Organisation
- Companies House number
- RS007843 (opens Companies House)
Anchor Hanover Group runs 131 services in England, 9 of them in the North East. 111 are rated Good or Outstanding, 18 are rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by Anchor Hanover Group
- O Beech Hall Outstanding. Care home, Leeds, Yorkshire and the Humber
- O St Anne's - Saltash Outstanding. Care home, Cornwall, South West
- O West Hall Outstanding. Care home, Surrey, South East
- G Anchor Integrated Care & Housing Village - Denham Garden Village Good. Home care, Buckinghamshire, South East
Getting help from Stockton-on-Tees Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Stockton-on-Tees Borough Council
- Ask for a care needs assessment
- Phone: 01642 527764
- Contact adult social care online
- Support for carers
- Paying for care: Stockton-on-Tees Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Millbeck provide nursing care?
- No. The Care Quality Commission lists Millbeck as a care home without nursing.
- How many beds does Millbeck have?
- The Care Quality Commission's register lists 30 beds at Millbeck.
- When was Millbeck last inspected?
- The Care Quality Commission's latest rating for Millbeck was published on 13 December 2018.
- Who runs Millbeck?
- Millbeck is run by Anchor Hanover Group. It runs 131 services in England, 9 of them in the North East.
- What is Millbeck's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 13 December 2018.
Contact
- Phone
- 01642 360995
- Address
- High Street, Norton, Stockton On Tees, TS20 1DQ Map (opens Google Maps)
Compare nearby
- G Alexandra House Good, 0.1 miles away
- G Beechwood House Good, 0.1 miles away
- G The Hollies Residential Care Home Good, 0.3 miles away
- G Glenthorne Court Good, 0.5 miles away
- G Tees Grange Good, 0.5 miles away