Victoria Court
- Care home
- 40 beds
- No nursing
- Dementia care
- Registered since 2010
- Ilkeston, Derbyshire, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
6 months
since the latest rating was published.
165 of 219
rated care homes in Derbyshire are rated Good, like this one.
Victoria Court: inspection record
Rated Good in April 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Haddon House Care Home Good, 0.1 miles away
- G Fullwood House Good, 0.1 miles away
- G Victoria Park Care Home (Ilkeston) Good, 0.1 miles away
- G Chilwell House Good, 0.2 miles away
- RI The Red House Requires improvement, 0.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 23 April 2026 (assessment visit 18 February 2026). Quoted under the Open Government Licence.
Victoria Court is a residential care home for adults of all ages and can accommodate up to 40 people. Our assessment began with an unannounced on-site visit on 19 February 2026, at which time 40 people were using the service. Following the visit, the assessment continued off site, during which we reviewed documentation and gathered feedback from relatives and visiting professionals.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Staff were described as kind and caring. People were supported to participate in decisions about their care. They were assisted by staff who knew them well, demonstrated confidence in their roles, and understood how to provide support safely. A range of activities was planned in line with people’s individual needs and preferences.
People’s independence was promoted, and their dignity and privacy were respected.
Care plans and risk assessments reflected people’s assessed needs and provided staff with guidance on measures to mitigate identified risks. Staff received training, as well as ongoing management oversight and support, which contributed to the delivery of safe and effective care.
The management team promoted a learning culture focused on continuous improvement. They worked with partner organisations and involved people, relatives, and staff in the ongoing development of the service.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Lisa Cox
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 7 April 2018. Latest assessment published 23 April 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Anchor Hanover GroupBrand: Anchor
- Ownership type
- Organisation
- Companies House number
- RS007843 (opens Companies House)
Anchor Hanover Group runs 131 services in England, 10 of them in the East Midlands. 111 are rated Good or Outstanding, 18 are rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by Anchor Hanover Group
- O Beech Hall Outstanding. Care home, Leeds, Yorkshire and the Humber
- O St Anne's - Saltash Outstanding. Care home, Cornwall, South West
- O West Hall Outstanding. Care home, Surrey, South East
- G Anchor Integrated Care & Housing Village - Denham Garden Village Good. Home care, Buckinghamshire, South East
Getting help from Derbyshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Derbyshire County Council
- Ask for a care needs assessment
- Phone: 01629 533190, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Derbyshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Victoria Court provide nursing care?
- No. The Care Quality Commission lists Victoria Court as a care home without nursing.
- How many beds does Victoria Court have?
- The Care Quality Commission's register lists 40 beds at Victoria Court.
- When was Victoria Court last inspected?
- The Care Quality Commission's latest rating for Victoria Court was published on 23 April 2026.
- Who runs Victoria Court?
- Victoria Court is run by Anchor Hanover Group. It runs 131 services in England, 10 of them in the East Midlands.
- What is Victoria Court's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 April 2026.
Contact
- Phone
- 0115 932 2303
- Address
- Nesfield Road, Ilkeston, DE7 8BJ Map (opens Google Maps)
Compare nearby
- G Haddon House Care Home Good, 0.1 miles away
- G Fullwood House Good, 0.1 miles away
- G Victoria Park Care Home (Ilkeston) Good, 0.1 miles away
- G Chilwell House Good, 0.2 miles away
- RI The Red House Requires improvement, 0.4 miles away