Fridhem Rest Home
- Care home
- 25 beds
- No nursing
- Dementia care
- Registered since 2010
- Heacham, Norfolk, East of England
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection moved it down from Good to Requires improvement.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
86 of 288
rated care homes in Norfolk are rated Requires improvement, like this one.
Fridhem Rest Home: inspection record
Rated Requires improvement in November 2021, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Rebecca Court (Good, 0.3 miles away) and Millbridge Care Home (Good, 0.5 miles away).
Nearest care homes:
- G Rebecca Court Good, 0.3 miles away
- G Millbridge Care Home Good, 0.5 miles away
- G Summerville House Good, 0.6 miles away
- – Regency Manor Care Home Not yet rated, 1.6 miles away
- RI Gorselands Residential Home Requires improvement, 1.8 miles away
What inspectors found
From the Care Quality Commission's inspection report published 8 February 2022. Quoted under the Open Government Licence.
Fridhem Rest Home is a residential care home which provides accommodation and personal care for up to 25 people. At the time of our inspection 19 people were using the service. Fridhem Rest Home supports older people, some of whom were living with different forms of dementia. The service is delivered across two floors.
Read the rest of CQC's summary
We found the following examples of good practice. People could nominate three named visitors, and the essential care giver role was available in addition to this. Visitors were required to produce a negative rapid COVID-19 test prior to visiting their relative. Additionally, health declaration and temperature checks were completed. The essential care giver role included enhanced COVID-19 testing which was supported by staff.
External health and social care professionals, and visitors, evidenced COVID-19 vaccination status, and had to produce a negative rapid COVID-19 test before entering the care home. Furthermore, health declaration and temperature checks were completed. The only exception to this was for emergency workers, to ensure no delay of their review and care for people.
Personal protective equipment (PPE) was available at the care home, and guidance for PPE usage was displayed. Staff were observed to wear PPE correctly, and wore uniforms whilst at work. The registered manager told us visitors had received guidance from staff relating to the safe use and removal of PPE.
The care home was visibly clean and hygienic. Frequently touched areas, such as door handles and handrails, received enhanced cleaning. Staff told us they had access to the required equipment, and cleaning products, to maintain a safe environment.
The five questions we ask about services and what we found
Questions to ask when you visit
- Safe was rated Requires improvement on 12 November 2021. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 12 November 2021. Ask about changes in management and what has changed since the report.
- The last rating is 5 years old. Ask what has changed since then.
Registration details
- Registered manager
- Angela Bailey
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 8 February 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Fridhem Rest Home Limited
- Ownership type
- Organisation
- Companies House number
- 05415798 (opens Companies House)
Getting help from Norfolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Norfolk County Council
- Ask for a care needs assessment
- Phone: 0344 800 8020, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Norfolk County Council
Checked on the council's website, November 2026.
Common questions
- Does Fridhem Rest Home provide nursing care?
- No. The Care Quality Commission lists Fridhem Rest Home as a care home without nursing.
- How many beds does Fridhem Rest Home have?
- The Care Quality Commission's register lists 25 beds at Fridhem Rest Home.
- When was Fridhem Rest Home last inspected?
- The Care Quality Commission's latest rating for Fridhem Rest Home was published on 12 November 2021.
- Who runs Fridhem Rest Home?
- Fridhem Rest Home is run by Fridhem Rest Home Limited.
- What is Fridhem Rest Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 12 November 2021.
Contact
- Phone
- 01485 571455
- Address
- 79 Station Road, Heacham, Kings Lynn, PE31 7AB Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Rebecca Court (Good, 0.3 miles away) and Millbridge Care Home (Good, 0.5 miles away).
Nearest care homes:
- G Rebecca Court Good, 0.3 miles away
- G Millbridge Care Home Good, 0.5 miles away
- G Summerville House Good, 0.6 miles away
- – Regency Manor Care Home Not yet rated, 1.6 miles away
- RI Gorselands Residential Home Requires improvement, 1.8 miles away