Dryclough Manor

We found the following examples of good practice.

Processes were in place to prevent visitors from catching and spreading infections. This included the provision of personal protective equipment (PPE), such as masks, gloves, aprons, face visors, hand washing facilities and hand sanitizer. Temperature tests were done in a secure entrance area, and a COVID-19 questionnaire was completed in addition to lateral flow rapid COVID-19 testing. Robust visiting protocols had been drawn up and we observed visits taking place during the inspection in line with current Government guidance.

The home worked in close partnership with the Supporting Treatment in Care Homes team. This brought together community nurses, allied health professionals and social workers to work directly with care homes that had residents and staff showing possible COVID-19 symptoms. The aim was to assist with recognizing potential COVID-19 patients at an early stage, to help with initial treatment and to avoid unnecessary hospital admissions.

There was adequate access and take up of testing for staff and people using services.

Shielding and social distancing rules were complied with. The layout of the premises promoted safety and reduced the potential for the transmission of infections. There was clear signage throughout the home on COVID-19, and robust cleaning arrangements, including frequent deep cleaning, were in place. Staff wore a full range of PPE appropriately and consistently.

Staff training, practices and deployment showed the service could prevent transmission of infection and manage any outbreaks.

The five questions we ask about services and what we found