Regency Manor Care Home
- Care home
- 69 beds
- No nursing
- Dementia care
- Registered since 2022
- Branksome Park, Bournemouth, Christchurch and Poole, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Outstanding in 2017, most recently Good in August 2023.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
108 of 121
rated care homes in Bournemouth, Christchurch and Poole are rated Good, like this one.
Regency Manor Care Home: inspection record
Rated Good in August 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Amberwood Lodge Good, 0.2 miles away
- G The Grange Good, 0.3 miles away
- G Ashley Court Good, 0.5 miles away
- G Alexandra House Good, 0.5 miles away
- G Beach House Good, 0.6 miles away
About the service
From the Care Quality Commission's inspection report published 10 August 2023. Quoted under the Open Government Licence.
Regency Manor Care Home is a residential care home providing care and support for up to 69 people in Poole, Dorset. The service provides support to older people, some of whom are living with dementia. At the time of our inspection there were 60 people using the service.
What inspectors found
People told us they were happy living at Regency Manor Care Home. People had risk assessments and care plans in place, these were not always detailed, and person centred. People received their medicines as prescribed. However, some documentation was not always completed in line with the providers policy. The nominated individual took immediate action to correct the shortfalls during the inspection and we were assured by their prompt response.
Read the rest of CQC's summary
The home undertook various audits and monitoring, these had not always identified the findings within the inspection. The nominated individual started a full review of management oversight within the home during the inspection. We have made a recommendation about strengthening governance systems within the home to support the good work which had been started.
Staff knew how to keep people safe; they were confident if they raised concerns they would be acted upon. There were enough staff on duty to meet the needs of people. Recruitment procedures were safe, staff received a comprehensive induction and ongoing training and support. People told us staff were kind and caring, relatives had peace of mind their loved ones were safe. Communication within the home was good, this extended to both family member and external professionals.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Infection prevention and control was managed within the home. People were supported and encouraged to live their lives the way they wanted; the culture of the home was to appreciate people's differences.
People had access to healthcare as needed and were supported to maintain a healthy diet. People were supported to continue hobbies and interests. People's individuality was respected. They had access to a wide range of activities which contributed to them feeling included, reducing risk of social isolation. The home and staff culture were built on inclusivity, this included religious and spiritual beliefs, everyone was accepted at Regency Manor Care Home.
Complaints to the service had been dealt with in line with the providers policy. The home sought feedback from people on the service it provided. The home worked well with external health and social care professionals. People, their relatives and staff were complimentary about the approach and conduct of the registered manager.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask when you visit
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Debra Wyke
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 10 August 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 12422764 (opens Companies House)
Getting help from BCP Council (Bournemouth, Christchurch and Poole Council)
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at BCP Council (Bournemouth, Christchurch and Poole Council)
- Ask for a care needs assessment
- Phone: 01202 123 654, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: BCP Council (Bournemouth, Christchurch and Poole Council)
Checked on the council's website, November 2026.
Common questions
- Does Regency Manor Care Home provide nursing care?
- No. The Care Quality Commission lists Regency Manor Care Home as a care home without nursing.
- How many beds does Regency Manor Care Home have?
- The Care Quality Commission's register lists 69 beds at Regency Manor Care Home.
- When was Regency Manor Care Home last inspected?
- The Care Quality Commission's latest rating for Regency Manor Care Home was published on 10 August 2023.
- Who runs Regency Manor Care Home?
- Regency Manor Care Home is run by Kanesbury Care Regency Manor Limited.
- What is Regency Manor Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 10 August 2023.
Contact
- Phone
- 01202 715760
- Address
- 16-17 Blair Avenue, Poole, BH14 0DA Map (opens Google Maps)
Compare nearby
- G Amberwood Lodge Good, 0.2 miles away
- G The Grange Good, 0.3 miles away
- G Ashley Court Good, 0.5 miles away
- G Alexandra House Good, 0.5 miles away
- G Beach House Good, 0.6 miles away