Alexandra House
- Care home
- 58 beds
- No nursing
- Dementia care
- Registered since 2018
- Branksome Park, Bournemouth, Christchurch and Poole, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2019.
2 years
since the latest rating was published.
108 of 121
rated care homes in Bournemouth, Christchurch and Poole are rated Good, like this one.
Alexandra House: inspection record
Rated Good in July 2024.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Beach House Good, 0.2 miles away
- G Amberwood Lodge Good, 0.4 miles away
- G Regency Manor Care Home Good, 0.5 miles away
- G Park Manor Care Home Good, 0.6 miles away
- G Shaftesbury Horizons Good, 0.6 miles away
What inspectors found
From the Care Quality Commission's assessment published 17 July 2024 (assessment visit 10 June 2024). Quoted under the Open Government Licence.
Alexandra House is registered to provide care and support for up to 58 people. There were 50 people living at the home during this assessment. Care is provided for older people some of whom are living with dementia. The assessment was carried out between 18 June and 19 June 2024. There were enough staff on duty to meet people’s needs. Staff were experienced and trained well. Staff knew how to support people in a person-centred way, which promoted their independence. Risks were managed effectively, and staff had clear guidance to follow which was contained within detailed care plans. People were actively involved in decision making about their care, and staff ensured people felt included . People’s views and preferences were communicated and acted upon. People were supported to maintain relationships that were important to them. They were empowered and encouraged to express their views and provide feedback.
- Safe Good
- Caring Good
- Responsive Good
Read the rest of CQC's summary
-
Safe
Good
Safeguarding processes were followed, and staff were aware of reporting systems. People were supported to make choices that balanced risks of harm with positive choices about their lives. There were enough staff to deliver safe care that promotes choice, control, and individual wellbeing.
-
Caring
Good
People were supported to do things they liked to do and to remain as independent as possible. People had choice and control over their own care, treatment, and wellbeing.
-
Responsive
Good
People received personalised care that met their needs. People's views and feedback were listened to.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Lana Wright
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 24 February 2022. Latest assessment published 17 July 2024; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Care SouthBrand: Care South
- Ownership type
- Organisation
- Companies House number
- 02565033 (opens Companies House)
- Charity number
- 1014697
Care South runs 16 services, all in the South West. 16 are rated Good or Outstanding.
Other services run by Care South
- G Beauchamp House Nursing Home Good. Care home with nursing, Somerset
- G Buxton House Good. Care home, Dorset
- G Care South Home Care Services Dorset Good. Home care, Bournemouth, Christchurch and Poole
- G Care South Home Care Services Somerset Good. Home care, Somerset
Getting help from BCP Council (Bournemouth, Christchurch and Poole Council)
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at BCP Council (Bournemouth, Christchurch and Poole Council)
- Ask for a care needs assessment
- Phone: 01202 123 654, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: BCP Council (Bournemouth, Christchurch and Poole Council)
Checked on the council's website, November 2026.
Common questions
- Does Alexandra House provide nursing care?
- No. The Care Quality Commission lists Alexandra House as a care home without nursing.
- How many beds does Alexandra House have?
- The Care Quality Commission's register lists 58 beds at Alexandra House.
- When was Alexandra House last inspected?
- The Care Quality Commission's latest rating for Alexandra House was published on 17 July 2024.
- Who runs Alexandra House?
- Alexandra House is run by Care South. It runs 16 services, all in the South West.
- What is Alexandra House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 July 2024.
Contact
- Phone
- 01202 747001
- Address
- Alexandra Road, Parkstone, Poole, BH14 9EW Map (opens Google Maps)
Compare nearby
- G Beach House Good, 0.2 miles away
- G Amberwood Lodge Good, 0.4 miles away
- G Regency Manor Care Home Good, 0.5 miles away
- G Park Manor Care Home Good, 0.6 miles away
- G Shaftesbury Horizons Good, 0.6 miles away