Greenways

Greenways is a care home providing the regulated activity of personal care for a maximum of 17 people. The service provides support to people who may have a learning disability or mental health care needs. The home is a three storey, detached house close to shops and public transport. At the time of our inspection there were 14 people using the service.

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.

Right Support: People's choices were at the forefront of decision making. Staff supported people to maintain their independence, where possible. Staff communicated with people in ways that met their needs. Staff focused on people's strengths and promoted what they could do, so people had a fulfilling and meaningful everyday life.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.